Chapter 6 Features of Cisco IP Phones
Cisco IP SoftPhone
Key Features
Cisco IP SoftPhone includes the following key features:
•Cisco IP SoftPhone can be used as a standalone phone—Place and receive all calls through a computer rather than an IP phone; the PC must have a full-duplex sound card with appropriate drivers installed, and it must also have a computer headset or computer handset.
•Cisco IP SoftPhone used with a Cisco IP phone—Control calls from the computer or IP phone; both devices show the same current call state.
•Online dialing and directories—Place calls using directory servers, web pages, and the computer keyboard; integrates with the CallManager directory service; automatically translates alphanumeric dialing strings into keypad digits.
•Call tracking—Display and log caller address, caller name, and phone number; view call log anytime for a history of calls (including missed calls) to see which line placed or received the call, the call duration, type of call, and how the call ended.
•Audio conferencing—Initiate a conference call by clicking the conference button and dragging a directory entry to the active call block; full audio conferencing capabilities allow up to six parties to participate; support full-duplex audio so that people can speak simultaneously; roster shows the current list of participants.
•Virtual Conference Room desktop collaboration—Create online meetings in which all parties can be heard and any party can share a document, application, or whiteboard, with other participants; integrate with Microsoft NetMeeting for video and other modes of collaboration. Virtual Conference Room includes the following features:
–Whiteboarding—Everyone in a call or audio conference can view, draw, and type simultaneously on a shared screen.
–Application and document sharing—All meeting participants can view and work on files simultaneously.
–Chat—Integrates with the Microsoft NetMeeting chat application to send a text message to all or selected participants in an audio or video call.
–Video collaboration—Integrates with Microsoft NetMeeting to conduct video meetings and receive video calls in the NetMeeting video window even if unable to transmit video.
| Cisco ICS 7750 System Description |
6-18 | 78-10360-02 |
