Chapter 5 Summary of Software Applications Features
Internal Software Applications
Specifications
Table
Table
Type | Description |
|
|
Software Package | Included with Cisco CallManager 3.1 and higher. Install by using the |
| Cisco CallManager Extended Services CD. |
|
|
Software Platform | Cisco Customer Response Applications (CRA) Engine and preconfigured |
| scripts. |
|
|
Administration | Cisco CallManager Administration is used to set up the applications. |
|
|
Cisco Unity Voice Messaging
Cisco Unity Voice Messaging offers standalone or networked voice mail to
Cisco Unity Voice Messaging is a component of the Cisco Architecture for Integrated Voice, Video, and Data (AVVID). Cisco Unity Voice Messaging is fully integrated with Cisco CallManager.
Components
Cisco Unity Voice Messaging includes the components identified in Table
| Cisco ICS 7750 System Description |
|