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manual viii ThinkPad A21e Service and Troubleshooting Guide
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A21e
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Troubleshooting
Specifications
Install
Error codes
Warranty
Solving computer problems
Starting BIOS Setup Utility
Errors without messages
Battery pack
Take care in setting passwords
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A21e Service and Troubleshooting Guide
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Contents
ThinkPad A21e Service and Troubleshooting Guide
DANGER
Finding information with Access ThinkPad
View help topics to learn how to
Finding information with Access ThinkPad
vi ThinkPad A21e Service and Troubleshooting Guide
Contents
viii ThinkPad A21e Service and Troubleshooting Guide
Chapter 1. Overview of your new ThinkPad computer
Specifications
Features
Your ThinkPad at a glance
Your ThinkPad at a glance
Your ThinkPad at a glance
Features
Features
Processor
Memory
External interface
Features
Specifications
Specifications
Battery pack
Size
Important tips Be careful about where and how you work
Caring for your ThinkPad computer
Caring for your ThinkPad computer
Be gentle with your computer
Take care in setting passwords
Handle storage media and drives properly
Other important tips
Caring for your ThinkPad computer
Cleaning your computer
Caring for your ThinkPad computer
Chapter 2. Solving computer problems
3. Click PC-Doctor for Windows
Solving computer problems
Diagnosing problems
Troubleshooting
Error messages
Solving computer problems
1. In the charts, x can be any character
Solving computer problems
12 ThinkPad A21e Service and Troubleshooting Guide
Cause and action
Solving computer problems
Message
Errors without messages
Solving computer problems
Password problems
A power switch problem
Keyboard problems
Solving computer problems
TrackPoint problems
Solving computer problems
Standby or hibernation problems
Solving computer problems
5. Select the Disable in this hardware profile check box
For Windows
2. Click the Device Manager tab 3. Double-click Network Adapter
4. Double-click Intel EtherExpress PRO PCI Adapter
Solution For Windows
For Windows NT
2. Select Intel EtherExpress PRO Adapter, and click Startup
4. Click the Device Manager tab
2. Click Power Management
4. Click the Enable hibernation... button
2. Click Power Management 3. Click Suspend/Resume Options
4. Click Enable Hibernation
Computer screen problems
For Windows 98 or Windows 1. Click Start → Settings → control Panel
For Windows NT 1. Click Start → Settings → control Panel
5. Click Advanced
Battery problems
Solving computer problems
Hard disk drive problems
Solving computer problems
Other problems
Solving computer problems
Starting BIOS Setup Utility
Solving computer problems
Recover pre-installed software
Solving computer problems
Solving computer problems
Solving computer problems
To create a Recovery Repair diskette
To use the Recovery Repair diskette
Handling a hard disk drive
Upgrading the hard disk drive
Upgrading the hard disk drive
Upgrading the hard disk drive
6. Detach the cover from the hard disk drive
Replacing the battery
Replacing the battery
Replacing the battery
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Chapter 3. Getting help and service from IBM
Getting help and service
Getting help by fax
Getting help on the Web
Getting help on the Web
Getting help and service
Getting help and service
Getting help and service
Getting help by fax
Calling IBM
Telephone numbers
Getting help and service
Getting help and service
Country or region
Language
Telephone Number
Getting help and service
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Appendix A. Important safety instructions
DANGER
DANGER
DANGER
DANGER
v Do not use your computer in or near water
Modem safety information
DANGER
Laser compliance statement
DANGER
DANGER
Save these instructions
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Warranty Statements
Appendix B. Product warranties and notices
WARRANTIES OF ANY KIND
OF ANY KIND
You also agree to
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WARRANTIES OF ANY KIND
b. secure all programs, data, and funds contained in a Machine
AUSTRALIA The IBM Warranty for Machines The following paragraph is
NEW ZEALANDThe IBM Warranty for Machines The following paragraph
Part 2 - Worldwide Country-Unique Terms
ASIA PACIFIC
The following terms apply to the country specified
EUROPE, MIDDLE EAST, AFRICA EMEA
The following terms apply to all EMEA countries
Applicability of suppliers and resellers unchanged
IRELAND Extent of Warranty The following is added to this Section
NORTH AMERICA
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Notices
Processing date data
References to the Web site addresses
IBM Director of Licensing IBM Corporation North Castle Drive
Electronic emission notices
Federal Communications Commission FCC Statement
Telecommunication notices
Industry Canada Class B Emission Compliance Statement
Avis de conformité à la réglementation d’Industrie Canada
European Community Directive Conformance Statement
Fax Branding
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Industry Canada requirements
Avis
Avertissement
Notice for Australia
Notice for Users in New Zealand
the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services
Notice for European Union countries
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Trademarks
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Index
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Page
Part Number 12P1906
1P P/N 12P1906