IBM R30, R31 manual Modem-Related Symptom, Operating System-Related Symptom, Intermittent Problems

Models: R31 R30

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Symptom/Error

FRU/Action in Sequence

 

 

 

Parallel port device

v

Device driver

problems.

v

Device cable

 

 

v

Device

 

v Ensure that Parallel Portin the

 

 

Config sub-menumenu of the

 

 

BIOS Utility is correctly set.

 

v

System board

 

 

 

Modem-Related Symptom

Symptom/Error

FRU/Action in Sequence

 

 

 

Internal modem does not

v Go to “FRU tests” on page 54.

work correctly

v

Modem connector

 

 

v

Modem board

 

v

System board

 

 

 

Operating System-Related Symptom

Symptom/Error

FRU/Action in Sequence

 

 

 

Operating system not

v Check that the operating system

found

 

has no failure and is installed

 

 

 

 

correctly.

 

v Check the Boot device list in the

 

 

startup/Boot sub-menu is enabled

 

 

on each bootable device.

 

v Enter IBM BIOS Setup Utility and

 

 

see whether the hard disk drive

 

 

and the diskette drive are properly

 

 

identified.

 

v Reseat the hard disk drive.

 

v Reinstall the operating system.

 

v

Diskette drive

 

v

Hard disk drive

 

v

System board

 

 

 

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electronic discharge, or software errors. FRU replacement should only be considered when a recurring problem exists.

When analyzing on intermittent problem, do the following:

48ThinkPad R30/R31 HMM

Page 54
Image 54
IBM R30, R31 manual Modem-Related Symptom, Operating System-Related Symptom, Intermittent Problems