Problem Solving

Problem Solving

If the remote display is not functioning, troubleshoot your XC Series using the tables below. In the event that you have a problem with your XC Series, the following tables will help you to identify the problem and offer possible solutions to the problem.

Symptom

Indicator lights do not illuminate when charger is connected to AC power.

Possible Cause

Solution

 

 

No power at AC source and no

Ensure that power is available at the source and a

battery connected on bank 1

battery or bank is connected on bank 1

Defective AC wiring

Replace wiring

Charger level fault

Call for service

Symptom

Fault indicator light illuminates. XC Series stops functioning.

Possible Cause

Solution

 

 

XC Series does not detect battery

Check quality of battery connection and wires.

for one of following reasons:

Ensure correct polarity (negative connected to

poor connection

negative, positive connected to positive).

reverse polarity connection

 

damaged wiring

 

XC Series internal temperature

Allow the XC Series to cool. Improve ventilation or

too hot

install in cooler location.

 

 

 

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Xantrex Technology XC2524, XC5012, XC3012, XC1524 manual Problem Solving, Symptom