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Infortrend A16E-G2130-4 1.4Hot-swappableComponents, WARNING, Firmware:, 1.4.2Components, 1.3.3Firmware (FW), 1.3.4Audible Alarms, Generic Operation Manual, 1.4.1Hot-swapCapabilities

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Chapter 1: Introduction

•Drive trays (2 LEDs on each tray)

1.3.3Firmware (FW)

Firmware: The firmware is pre-installed software used to configure the subsystem. The latest firmware functionalities include Task Scheduler, Intelligent Drive Handling, and Media Scan. Media Scan handles low quality drives in both the degraded mode and during the rebuild process. Maintenance tasks will then be performed on an entire array or specific hard drives. Various options are user-configurable such as priority, start time, and execution intervals. For more information, please refer to the Generic Operation Manual in the product utility CD.

1.3.4Audible Alarms

The subsystem comes with an audible alarm that is triggered when a component fails or when the pre-configured temperature or voltage thresholds are exceeded. Whenever you hear an audible alarm, it is imperative that you determine the cause and rectify the problem immediately.

Event notification messages indicate the completion or status of array configuration tasks and are always accompanied by two (2) or three (3) successive and prolonged beeps.

WARNING!

Failing to respond when an audible alarm is heard can lead to permanent damage to the subsystem. When an audible alarm is heard, rectify the problem as soon as possible.

1.4Hot-swappable Components1.4.1Hot-swap Capabilities

The subsystem comes with a number of hot-swappable components. A hot- swap component is one that can be exchanged while the subsystem is still online without affecting the operational integrity of the subsystem. These components should only be removed from the subsystem when they are being replaced. At no other time should these components be removed from the subsystem.

1.4.2Components

The following components are hot-swappable:

•Power supply units (PSUs)

Hot-swappable Components

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Contents

iSCSI to SATA-IIRAID Subsystem EonStor A16E-G2130-4Installation and Hardware Reference Manual Contact Information Asia Pacific (International Headquarters) Americas China Copyright This Edition First Published Disclaimer Trademarks Restricted Access Location: Electric Shock Warning CCC Warning: (Certified Worldwide) CNS CHAPTER 1 INTRODUCTION CHAPTER 2 HARDWARE INSTALLATION CHAPTER 3 SUBSYSTEM MONITORING CHAPTER 4 SUBSYSTEM CONNECTION AND OPERATION CHAPTER 5 SUBSYSTEM MAINTENANCE AND UPGRADING APPENDIX A SPECIFICATIONS APPENDIX B SPARE PARTS AND ACCESSORIES APPENDIX C PINOUTS APPENDIX D UNINTERRUPTIBLE POWER SUPPLY ESD Precautions About This Manual Revision History Who should read this manual Related Documentation Conventions Naming Warnings WARNING Cautions CAUTION Notes Software and Firmware Updates Introduction 1.1.2.1Chassis Overview 1.1.2.2Physical Dimensions 1.1.2.3Front Panel Overview 1.1.2.4 Hard Drive Numbering 1.1.2.5 Rear Panel Overview Page 1.2.1Drive Trays 1.2.2The RAID Controller Module 1.2.3Controller Module Interfaces Host ports: COM port: LED indicators: Chapter 1.2.4DIMM Module 1.2.5BBU 1.2.6Power Supply Units Appendix B 1.2.7Cooling Modules 1.3 Subsystem Monitoring 1.3.1I2C bus 1.3.2LED Indicators 1.3.3Firmware (FW) Firmware: 1.4Hot-swappableComponents 1.4.1Hot-swapCapabilities 1.4.2Components 1.4.3Normalized Airflow Hardware Installation Memory module: Rack installation: IFT- 9273CSlide32 IFT-9273Cslide36 2.3Safety Precautions 2.3.1Precautions and Instructions Page 2.3.2Static-freeInstallation 2.4 General Installation Procedure Unpack: Install an optional BBU: Rack/Cabinet installation: Install hard drives: 2.5 Unpacking the Subsystem Upper level: Lower level: Quick Installation Guide Installation and Hardware Reference Manual 2.6 Installation Overview 2.6.1 Preinstalled Components 2.6.2 Uninstalled Components 2.7 BBU Installation 2.7.1 BBU Module Installation Overview 2.7.2 BBU Warnings and Precautions 2.7.3 Installation Procedure Install the BBU module Secure the BBU module to the chassis 2.8 Hard Drive Installation 2.8.1 Hard Drive Installation Prerequisites Capacity (MB/GB): Profile: Drive type: 2.9 Drive Tray Installation the rotary bezel lock is in the unlocked position 2-6 Open the front flap on the drive tray Align the drive tray with the slot Close the front flap on the drive tray Lock the flap into place 2.10 Rack/Cabinet Installation Subsystem Monitoring LEDs Audible alarm: Inter-Integrated Circuit 3.2 Status-indicatingLEDs 3.2.1 Brief Overview of the LEDs See Section 3.2.2 Drive Tray LEDs Table Name Color Status 3.2.3 Controller Module LEDs Green Green Ctlr Status Amber Restore NVRAM Defaults – a Push Button How to use the button 3.2.4 Ethernet Port LEDs Speed LAN Activity BLINKING 3.2.5 BBU Module LED 3.2.6 PSU LEDs Steadily Blinking Static Green 3.3 Audible Alarm 3.3.1 Default Threshold Values +3.3V +5V +12V CPU Temperature 3.4 I2C Monitoring Subsystem Connection and Operation 4.1 Connection Overview 4.2 Host Connection Topologies Page iSCSI Topology and Host LUN Mapping: 4.3 Power On 4.3.1Check List BEFORE Memory Modules BBU Modules Hard Drives – 4.3.3Power On Enclosure 4.3.4Power On Status Check Controller Module LEDs Drive Tray LEDs – Firmware and RAIDWatch 4.4 Power Off Procedure Subsystem Maintenance and Upgrading 5.1.Overview Page 5.2. Replacing Controller Module Components Make sure there is no data access to the subsystem to avoid losing data Power off the subsystem power off turn off Disconnect all cables Remove the controller module 5.3. Replacing or Upgrading Memory Modules 5.3.2 Selecting the Memory Modules Purchasing a DIMM module: DDR RAM DIMM modules supported Installation considerations: Secure installation Remove the previously installed DIMM module from the DIMM socket Step 5. Gently pull the DIMM module out of the DIMM socket Insert the replacement module into the DIMM socket 5.4. Replacing a Faulty BBU 5.4.1BBU Warnings and Precautions 5.4.2 Replacing a Faulty BBU Remove the faulty BBU from the chassis Install the replacement BBU Secure the BBU module to the enclosure Reset the subsystem 5.5. Replacing a Failed PSU Module 5.5.2 Replacing the PSU Module Power off the PSU Disconnect the power cord Remove the retention screw 5-10: Remove the PSU module 5.6.Cooling Module Maintenance Replacing a cooling module: 5.6.2Replacing a Cooling Module To remove the cooling module 5-12: Step 3. Remove the cooling fan assembly by the following steps: Page 5.7.Replacing a Failed Hard Drive Keep a replacement on hand: 5.7.2Replacing a Hard Drive Identify the location of the drive tray Page Step 5. Remove the four (4) retention screws that secure the hard drive Install the replacement hard drive Appendix A Specifications A.1. Technical Specifications Environmental Specifications Humidity Certifications Shock Half-sine Vibration Operating A.2. Controller Specifications A.2.1 Configuration Specification A.2.2 Architecture A.3. Drive Tray Specifications A.4. Power Supply Specifications A.5. Cooling Module Specifications A.6. RAID Management A.7. Fault Tolerance Management Page Appendix B Spare Parts and Accessories B.2. Accessories B-2 Appendix C Pinouts C.1.2 COM2 Serial Port Cable to UPS COM2 Cable: C.2. Null Modem C.3. Ethernet Port Pinouts Pin C.4. STP LAN Cable C.5. Main Power Main Power C-5 This page is intentionally left blank Appendix D Uninterruptible Power Supply D.4 Connecting the UPS to the Subsystem D.4.1 Connect the PSU Module Power Cords D.4.2 Set the Baud Rate SCSI to SATA RAID Subsystem’s Operation Manual D.4.3 Connect COM2 D.5 Power On D.6.1 Normal Operational Status D.6.2 UPS Messages Message 1: Message 2: Message 3: Message 4: D.6.3 UPS Message Summary A-1 Message AC Power Battery