Intermec 70 Network Connection Problems

Model 70 Pocket PC User’s Guide

7-10

•Verify that you are using the right phone number for the modem you are trying to

reach Tap and then Settings. On the Connections tab, tap Modem. Tap the

connection and then Next and double-check the phone number you are trying to

reach.

Connection Is Unreliable

•Make sure the modem is firmly seated and connected to your Pocket PC and the

telephone jack.

•Disable call waiting. Tap and then Settings. On the Connections tab, tap

Modem. On the Dialing tab, select Disable call waiting. Then enter the disable

code specified by your telephone company.

Network Connection Problems

The following solutions may help if you encounter problems when using a network card

for network connections. Additional troubleshooting information is available in the

Connections online help on the Pocket PC and in the ActiveSync online help on the

desktop computer.

•Verify that you have an Ethernet card that is compatible with your Pocket PC.

•Verify that you have added necessary server information. Tap and then

Settings. On the Connections tab, tap Network. Tap your installed adapter (usually

your Ethernet card’s name) and enter any necessary information. Most networks use

DHCP, so you should not have to change these settings unless your network

administrator instructs you to do so.

•If Network Connection is not listed as a connection method in the ActiveSync

dialog box when starting synchronization, wait a few minutes and try again. Also, if

synchronization does not start right away, the network is probably busy, and it may

take a minute for your Pocket PC to connect to the network.

•Make sure that the proper drivers for your card are installed on the Pocket PC. For

more information, see the owner’s manual for the network card.

•Verify with your network administrator that your user name and password are

correct.

•Verify with your network administrator that the network you are trying to connect

to is available, or try to connect to it from another computer.

•You may need to change the device name if you are trying to connect to a network

and cannot because another Pocket PC with the same name is already connected. To

change the Pocket PC name, tap and then Settings. On the System tab, tap

About, and then the Device ID tab.

Contents

Main Page Contents Learning About the Pocket PC Using the Pocket PC Microsoft Pocket Outlook Microsoft Pocket Internet Explorer Companion Programs Getting Connected Troubleshooting Specifications and Other Helpful Information A Page Before You Begin ix Before You Begin Warranty Information Safety Summary x Warnings, Cautions, and Notes Before You Begin xi About This Manual Terms Format Conventions for Input From a Keyboard or Keypad Other Intermec Manuals Page Page Page 1-3 Welcome Pocket PC Description Front Panel View Page 1-5 Back Panel View 1-6 Left Edge View About the Batteries 1-9 Charging the Batteries Placing the Pocket PC in its Cradle 1-10 Monitoring the Batteries 1-11 Managing the Batteries Page 1-13 Using the AC Adapters and Cradles Page 1-15 Using the Stylus 1-16 Where to Find Information Page Page 2-3 This chapter explains how to use the Intermec Model 70 Pocket PC. Turning the Pocket PC On and Off Opening the Today Screen 2-4 Opening Programs 2-5 The following table contains a partial list of programs that are on your Pocket PC. 2-6 Using the Navigation Bar and the Command Bar 2-7 Using Pop-up Menus 2-8 Entering Information on the Pocket PC Using the Input Panel Page 2-10 Writing on the Screen 2-11 2-12 Drawing on the Screen 2-13 Recording a Message 2-14 Finding and Organizing Information 2-15 Using Compact Flash Cards Guidelines 2-16 Backing Up and Restoring Data Backing Up Data to a Compact Flash Card 2-17 CF Backup Screen Restoring Data From a Compact Flash Card 2-19 Customizing Your Pocket PC 2-20 Setting a Password Adding or Removing Programs 2-21 2-22 Customizing the Start Menu Setting Notifications Page Adjusting the Backlight 2-25 Using Your Desktop 2-26 Adding Program Icons to Your Desktop Page 2-28 Managing Programs in Your Desktop Page Page Using Calendar 3-4 Entering Appointments 3-5 About the Calendar Summary Screen Creating Meeting Requests 3-6 Using Contacts 3-7 Creating Contacts Page 3-9 Using Tasks 3-10 Creating Tasks About the Tasks Summary Screen 3-12 Using Notes 3-13 Using Inbox Synchronizing E-Mail Messages Connecting Directly to an E-Mail Server Model 70 Pocket PC Users Guide 3-14 Understanding Received E-Mail Messages 3-15 Inbox Screen 3-16 Composing and Sending E-Mail Messages 3-17 Managing E-Mail Messages and Folders Folder Behavior With ActiveSync 3-18 Folder Behavior With A Direct Connection To An E-Mail Server Page Page Microsoft Pocket Internet Explorer 4-3 Setting Up Pocket Internet Explorer About the Mobile Favorites Folder Creating Mobile Favorites 4-4 Microsoft Pocket Internet Explorer 4-5 About Channels Using AvantGo Channels Using Mobile Channels Page Page 4-8 Page Page Pocket Word 5-4 Typing Mode 5-5 Writing Mode Drawing Mode Recording Mode 5-6 Pocket Excel 5-7 Tips for Working in Pocket Excel 5-8 Expenses Creating Records 5-9 Calculating and Viewing Expenditure Totals Printing a List of Records 5-12 5-13 Microsoft Money Creating Accounts Viewing the Account Register 5-15 Microsoft MoneyAccount Register Screen Entering Transactions 5-16 Microsoft MoneyEntering Transactions Entering and Tracking Investments Page 5-18 Windows Media Player for Pocket PC Using Windows Media Manager for the Pocket PC 5-20 What is Packaged Content? Using the Playlist Manager 5-21 Microsoft Reader Getting Books on Your Device Using the Library 5-22 Reading a Book 5-23 Microsoft Reader Screen Using Reader Features Page Page Page Connecting the Pocket PC 6-4 Transferring Data Using Infrared 6-5 Connecting to an ISP Through a Modem 6-6 6-7 Connecting to a Network Creating a Modem Connection 6-8 Creating an Ethernet Connection 6-9 Connecting Directly to an E-mail Server Ending a Connection Get Help on Connecting Page Page 7-3 Resetting the Pocket PC Performing a Soft Reset Clearing Memory (Resetting to Factory Defaults) 7-4 Tips for Extending Battery Charge Use External Power Whenever Possible Shorten Auto-Suspend Time 7-5 Turn Off Sounds You Dont Need Managing Memory Adjusting Storage Memory 7-6 Adjusting Program Memory 7-7 Fixing Screen Problems Screen Is Blank Screen Is Dark Screen Is Hard to Read 7-8 Fixing Connection Problems Cable and Cradle Connection Problems Infrared (IR) Connection Problems 7-9 Modem Connection Problems Cant Dial Out Can Dial Out but Cannot Make a Proper Connection 7-10 Connection Is Unreliable Network Connection Problems Page Page A Specifications A-4 Using Character Recognizer Page A-6 How to Transfer Palm-Size PC Data to a Pocket PC