Ironman Fitness V2 Monitoring Service Plans, Default setting Home Plan THE HOME PLAN

You will know when the system is in “shutdown mode” as you will hear 4 beeps from both the main control unit and external siren whenever you try to arm/disarm the system.

For greater piece of mind your Watchguard Digital will automatically carry out a self-test once per week and call the Digital Monitoring Centre to confirm that the telephone line you have connected your Watchguard Digital to, is operational. If the Digital Monitoring Centre does not receive the weekly self-test signal, then the system will contact you and advise you of the line problem.

3.Monitoring Service Plans

You can select from 3 different monitoring plans – either the Home Plan, the Business Plan, or the Basic Plan. To change between plans, please refer to page 16 of this manual.

Default setting: Home Plan.

THE HOME PLAN:

This plan is designed for normal residential homes, where you need only be contacted in the event of the alarm being triggered (due to burglary, fire, or duress activation) or there is a service message from the system (i.e. low detector battery). You can configure your system to alert up to 5 people via voice phone call, SMS Text Message or Email alert.

Please note: To prevent sending unnecessary alert messages, if you accidentally trigger your alarm system and then disarm it within 30 seconds, the DIGITAL MONITORING CENTRE will automatically cancel sending any alert messages.

THE BUSINESS PLAN:

This plan is designed for commercial installations and adds to the Home Plan the additional key feature of “OPENING & CLOSING” reports. This means you can choose to be informed via phone, SMS or email if your Watchguard Digital has not been armed/disarmed within certain times, or has been armed / disarmed at an irregular time. For example, you are a shop owner and your shop opening hours are 9am to 5pm from Monday to Friday. You can have the Digital Monitoring Centre programmed so that if your shop is not opened (i.e. alarm system disarmed) by 9am then you can be automatically notified via phone, SMS or email. You can also pre-set a closing time window to advise you if the alarm has not been armed by a certain time – this is VERY important for businesses, as the alarm is simply not going to work if it is not turned on! In our example, the shop owner may wish to be advised by 5.30pm if his Watchguard Digital has not been armed. Furthermore, he can also be notified if there is an “out of hours” opening or closing i.e. the shop owner wants to be notified if anyone turns the alarm on or off on a Saturday or Sunday when the shop should be closed. With your Watchguard Digital you can also assign staff members with their own individual remote controls or wireless keypads, so you can identify exactly which staff member has turned the system on or off at any time.

STANDARD FEATURES OF BOTH THE HOME & BUSINESS PLANS:

When the alarm is triggered, your Watchguard Digital will automatically make a phone call to a special 13 number (the cost of this call is 25 cents), and send the electronic data of the alarm event to the Digital Monitoring Centre. The Digital Monitoring Centre will then follow your pre-programmed instructions and phone / SMS / email your designated contacts. You may also select to send a security patrol guard to your premises, or speak with a human operator at any time. If you have selected for a guard to be dispatched to your premises, you will be called on completion of the guard’s visit to provide report details.

Please note: The cost of on-site security patrol guard responses is NOT included in the standard HOME or BUSINESS plans. The guard response service is also not available in all suburbs & towns. A credit card is also required for automated guard billing purposes.

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