Step G- Test Your Account
Once you have registered and configured your account online, it’s a good idea to test it out to make sure everything is working correctly. Read these sections in full before starting your test and double check your contact phone numbers are correct.
1.Arm your alarm using your Remote Control
2.Set off one of your sensors by walking in front of it
3.Wait for 1 minute.
4.Disarm your alarm using the Remote Control
5.You should receive a phone call from the SecureNet DIGITAL MONITORING CENTRE automated operator, which uses advanced voice technology to speak to you. The automated operator will say; ‘Hello. This is Sally the automated phone operator from SecureNet. I have urgent alarm messages for…’ [Your name and account details will be provided here]
6.You will then be prompted to enter your password using the numbers on your keypad. If your password is a word, then use the numbers corresponding to the letters on your keypad. For example the letter ‘C’ corresponds to the number 2 and the letter ‘L’ corresponds to 6 and so on. The password ‘DOG’ would be entered as ‘364’. Once you have entered your password, press the ‘#’ key (located below the ‘9’ on most key pads.)
7.The automated operator will then list the alarms that have been triggered. You will then be given a list of options, including ‘acknowledge and cancel all messages’,
‘send a guard’ or ‘speak to an operator”. You should press ‘1’ to acknowledge and cancel all your messages. This lets the system know that you are aware of the alarms and tells it not to take any further action (such as calling your other contacts).
8. Your basic system test is now complete.
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