Chapter 3: Using Softphones with Your Jabra Headset

Using Microsoft Office Communicator

The headset controls for invoking each of the above features of your softphone work in exactly the same way as they do for your mobile or desk phone. See also your Jabra headset reference manual for details about how to invoke each of these functions.

Note: Make sure that your Jabra device is selected as both Headset and Handset in the Audio Tuning Wizard of Cisco IP Communicator.

See also your Cisco IP Communicator documentation for complete details.

Note: The Jabra interface for Cisco IP Communicator will only be installed if the Cisco program is already present on your computer when you run the Jabra setup program. If you installed the Cisco program after installing Jabra, then you must run the Jabra setup program again to install the Cisco driver. Look also for a read- me file and/or see also your Jabra headset reference manual for details about running the Jabra setup program.

Using Microsoft Office Communicator

Microsoft Office Communicator does not require a dedicated driver to work with Jabra products. For the same reason, you do not need to run the Jabra Device Service in order to send commands from your headset to the softphone. However, you will still use the Jabra Device Service whenever you want to configure your headset using the Jabra Control Center.

See "System Requirements” on page 4 for Microsoft version requirements.

You are able to control the following features of Microsoft Office Communicator using your standard Jabra headset controls:

•Accept incoming call

•End call

•Mute microphone

The headset controls for invoking each of the above features of your softphone work in exactly the same way as they do for your mobile or desk phone. See also

Jabra PC Suite User’s Guide

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Jabra PC Suite manual Using Microsoft Office Communicator
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PC Suite specifications

Jabra PC Suite is a powerful software application designed specifically to enhance the usability of Jabra headsets and speakerphones when connected to a computer. This suite provides a range of features aimed at improving the user experience and increasing productivity in both personal and professional settings.

One of the main features of Jabra PC Suite is its ability to facilitate call management. The software allows users to seamlessly control calls from their computer, enabling functions such as answering, ending, or muting calls directly through the interface. This integration simplifies communication workflows, particularly in a business environment where efficiency is crucial.

Another significant characteristic of Jabra PC Suite is its user-friendly interface. The software is designed for ease of use, allowing users to access various settings and features quickly. Users can customize their headset settings, such as adjusting the volume, equalizer settings, and even setting the microphone sensitivity to suit their specific needs.

Jabra PC Suite also includes a range of features dedicated to enhancing audio quality. The software employs advanced audio technologies like Noise Cancellation and Digital Signal Processing (DSP), which work together to filter out background noise and deliver crystal-clear sound during calls. This is particularly beneficial in open office environments or noisy settings, ensuring that communication remains uninterrupted and professional.

Moreover, Jabra PC Suite offers firmware updates, allowing users to keep their devices up-to-date with the latest enhancements and features. This ensures optimal performance and introduces any new capabilities provided by Jabra, thus extending the lifespan of the hardware.

Additionally, integration with various communication platforms is a standout characteristic of Jabra PC Suite. The software seamlessly works with popular VoIP applications such as Microsoft Teams, Skype for Business, and Zoom, providing users with an enhanced experience across multiple platforms.

In summary, Jabra PC Suite serves as a comprehensive tool for users of Jabra headsets and speakerphones, combining call management, audio enhancement features, and seamless integration with communication platforms. Its user-friendly design and regular firmware updates further solidify its role in boosting productivity and enhancing the overall communication experience in both personal and professional contexts.
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