Chapter 8: Using Jabra Devices with Any Windows Program

Configuring Skype to Accept the Jabra Connection

8. Using Jabra Devices with Any Windows Program

Jabra headsets, hubs and dongles connect to your PC via USB. Windows will usually recognize your Jabra device automatically, identifying it as a USB audio device that provides both a speaker and microphone (plug-and-play). As a result, most third-party programs, including nearly all softphones and music players, will likewise be able to see your headset via this standard Windows mechanism even if a dedicated Jabra driver is not yet available for your program.

Note: To use a wireless Jabra headset as a sound card, you may need to open its audio link. When the audio link is open, all sound from your computer will be sent to the headset, enabling you to listen to music, voice mail, etc. (By default, wireless Jabra headsets will only open an audio link when you are making a call.) To manually open or close the audio link, run the Jabra Control Center and look for an option or command named something like Open Audio Link and Close Audio Link. The exact name and location of this control may vary between Jabra models. See also “The Jabra Control Center” on page 19 for details about running and using the Control Center.

You can view the audio devices currently available to Windows using the Windows Sounds and Audio Devices control panel. You can also use this control panel to select an active device from among those that are available. When you connect your Jabra headset to your computer, it will usually be recognized automatically and will further more become the currently selected device. If you remove the headset connection, then Windows will revert to the last audio device you were using (e.g., your computer's built-in speakers and microphone). If you are having trouble using your headset with your Windows programs, then the first thing you should do is to check the Windows control panel to confirm that your device is recognized and selected.

To work with the control panel, do the following:

1.Click on the Windows Start button and select the Control Panel icon. Then, from the Control Panel window or sub-menu (depending on how you have configured Windows), open the Sounds and Audio Devices control panel.

Jabra PC Suite User’s Guide

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Jabra PC Suite manual Using Jabra Devices with Any Windows Program

PC Suite specifications

Jabra PC Suite is a powerful software application designed specifically to enhance the usability of Jabra headsets and speakerphones when connected to a computer. This suite provides a range of features aimed at improving the user experience and increasing productivity in both personal and professional settings.

One of the main features of Jabra PC Suite is its ability to facilitate call management. The software allows users to seamlessly control calls from their computer, enabling functions such as answering, ending, or muting calls directly through the interface. This integration simplifies communication workflows, particularly in a business environment where efficiency is crucial.

Another significant characteristic of Jabra PC Suite is its user-friendly interface. The software is designed for ease of use, allowing users to access various settings and features quickly. Users can customize their headset settings, such as adjusting the volume, equalizer settings, and even setting the microphone sensitivity to suit their specific needs.

Jabra PC Suite also includes a range of features dedicated to enhancing audio quality. The software employs advanced audio technologies like Noise Cancellation and Digital Signal Processing (DSP), which work together to filter out background noise and deliver crystal-clear sound during calls. This is particularly beneficial in open office environments or noisy settings, ensuring that communication remains uninterrupted and professional.

Moreover, Jabra PC Suite offers firmware updates, allowing users to keep their devices up-to-date with the latest enhancements and features. This ensures optimal performance and introduces any new capabilities provided by Jabra, thus extending the lifespan of the hardware.

Additionally, integration with various communication platforms is a standout characteristic of Jabra PC Suite. The software seamlessly works with popular VoIP applications such as Microsoft Teams, Skype for Business, and Zoom, providing users with an enhanced experience across multiple platforms.

In summary, Jabra PC Suite serves as a comprehensive tool for users of Jabra headsets and speakerphones, combining call management, audio enhancement features, and seamless integration with communication platforms. Its user-friendly design and regular firmware updates further solidify its role in boosting productivity and enhancing the overall communication experience in both personal and professional contexts.