Chapter 7: The Jabra Skype Interface

The Skype Interface Window

IMPORTANT: The Jabra Skype Interface requires that the Jabra Device Service also be running, or else it will not be able to communicate with your headset. You can run this program from the Start menu or by including a shortcut to it your Startup folder using techniques similar to those outlined above for the Skype Interface. See also “Running and Using the Device Service” on page 12.

The Skype Interface Window

By default, the Jabra PC Suite installer configures your computer to run the Skype Interface in the background each time you start your computer. In this case, you will not usually see the Skype Interface window even though the program is running. (See also “Running the Skype Interface”, above, for details about how to add, remove and configure the Skype Interface in your computer’s Startup folder.)

To view the Skype Interface window (and, incidentally, start the Skype Interface program if it is not already running), click on the Windows Start button and select

All Programs > Jabra > Jabra PC Suite > Jabra Skype Interface. The window then

opens.

Figure 9: The Jabra Skype Interface window

The Jabra Skype Interface window displays status information and enables you to set a few options. It is divided into two areas: menu bar (top) and information display (bottom).

The following commands are available from the menu bar:

File > Exit: Quits the Skype Interface, thereby disabling headset-based control of Skype features. (Click on the close button in the upper right corner to hide the window but keep the Skype Interface running in the background.)

Configuration > Control Skype Presence: When your Skype contacts are using

Skype, they can see your status (e.g., online, not available, away, etc.). If you would like your status to be changed to match your headset actions, then place a check for this menu item (select the item to toggle the check mark). Your Skype status will then reflect whether you are on the phone, when your headset is turned off, etc. Clear this mark to disable the feature.

Configuration > Trace: This feature generates a log file and saves it on your desktop. It stores debug information. Usually you should keep this disabled unless instructed by Jabra technical support. The menu shows a check mark to indicate the status of this setting (marked means enabled). Select the menu entry to toggle the mark.

Help > About Jabra Skype Interface: Opens a window with version and

copyright information about the Skype Interface.

Jabra PC Suite User’s Guide

25

Page 25
Image 25
Jabra PC Suite manual Skype Interface Window, Copyright information about the Skype Interface

PC Suite specifications

Jabra PC Suite is a powerful software application designed specifically to enhance the usability of Jabra headsets and speakerphones when connected to a computer. This suite provides a range of features aimed at improving the user experience and increasing productivity in both personal and professional settings.

One of the main features of Jabra PC Suite is its ability to facilitate call management. The software allows users to seamlessly control calls from their computer, enabling functions such as answering, ending, or muting calls directly through the interface. This integration simplifies communication workflows, particularly in a business environment where efficiency is crucial.

Another significant characteristic of Jabra PC Suite is its user-friendly interface. The software is designed for ease of use, allowing users to access various settings and features quickly. Users can customize their headset settings, such as adjusting the volume, equalizer settings, and even setting the microphone sensitivity to suit their specific needs.

Jabra PC Suite also includes a range of features dedicated to enhancing audio quality. The software employs advanced audio technologies like Noise Cancellation and Digital Signal Processing (DSP), which work together to filter out background noise and deliver crystal-clear sound during calls. This is particularly beneficial in open office environments or noisy settings, ensuring that communication remains uninterrupted and professional.

Moreover, Jabra PC Suite offers firmware updates, allowing users to keep their devices up-to-date with the latest enhancements and features. This ensures optimal performance and introduces any new capabilities provided by Jabra, thus extending the lifespan of the hardware.

Additionally, integration with various communication platforms is a standout characteristic of Jabra PC Suite. The software seamlessly works with popular VoIP applications such as Microsoft Teams, Skype for Business, and Zoom, providing users with an enhanced experience across multiple platforms.

In summary, Jabra PC Suite serves as a comprehensive tool for users of Jabra headsets and speakerphones, combining call management, audio enhancement features, and seamless integration with communication platforms. Its user-friendly design and regular firmware updates further solidify its role in boosting productivity and enhancing the overall communication experience in both personal and professional contexts.