Target Softphone

Chapter 4: The Jabra Device Service

Setting the Target Softphone

if you would like to save them. The Device Service itself does not quit, so it will continue running in the background. This is the same as clicking on the close button in the upper-right corner of the window.

•Apply: Applies any changes you made to settings in the window and keeps the window open. This button is grayed out when there are no new settings to apply.

Setting the Target Softphone

If you sometimes run more than one softphone program, then you need to decide which of these programs should normally receive the commands issued from your headset (such as when you press a button to initiate a call).

To view a list of available softphones and select one as the default, make sure that the Jabra Device Service is running and then open its settings window from the

Notification Area icon. Click on thetab if it is not currently shown.

Figure 4: The Target Softphone tab of the Jabra Device Service settings window

The Target Softphone tab shows a list of available softphone programs.

Note: The list here shows only those softphone programs that are known to the Jabra PC Suite and were installed when you ran the PC Suite setup program. If you have installed a new supported softphone since installing the PC Suite, then re-install the PC Suite if you would like to see that program here.

The following information is shown about each listed program:

•Softphone: the name of a given softphone application

•Configured: A check is shown in this column to mark which of the available softphones is currently configured as the target for commands from your headset.

•Current: A check is shown in this column to mark which of the available softphones is currently the target softphone. The current target will always be the softphone that is, or last was, engaged in a call. Until you have had an active call (after Device Service has started) the current target will be set to the configured target.

Jabra PC Suite User’s Guide

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Jabra PC Suite manual Setting the Target Softphone
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PC Suite specifications

Jabra PC Suite is a powerful software application designed specifically to enhance the usability of Jabra headsets and speakerphones when connected to a computer. This suite provides a range of features aimed at improving the user experience and increasing productivity in both personal and professional settings.

One of the main features of Jabra PC Suite is its ability to facilitate call management. The software allows users to seamlessly control calls from their computer, enabling functions such as answering, ending, or muting calls directly through the interface. This integration simplifies communication workflows, particularly in a business environment where efficiency is crucial.

Another significant characteristic of Jabra PC Suite is its user-friendly interface. The software is designed for ease of use, allowing users to access various settings and features quickly. Users can customize their headset settings, such as adjusting the volume, equalizer settings, and even setting the microphone sensitivity to suit their specific needs.

Jabra PC Suite also includes a range of features dedicated to enhancing audio quality. The software employs advanced audio technologies like Noise Cancellation and Digital Signal Processing (DSP), which work together to filter out background noise and deliver crystal-clear sound during calls. This is particularly beneficial in open office environments or noisy settings, ensuring that communication remains uninterrupted and professional.

Moreover, Jabra PC Suite offers firmware updates, allowing users to keep their devices up-to-date with the latest enhancements and features. This ensures optimal performance and introduces any new capabilities provided by Jabra, thus extending the lifespan of the hardware.

Additionally, integration with various communication platforms is a standout characteristic of Jabra PC Suite. The software seamlessly works with popular VoIP applications such as Microsoft Teams, Skype for Business, and Zoom, providing users with an enhanced experience across multiple platforms.

In summary, Jabra PC Suite serves as a comprehensive tool for users of Jabra headsets and speakerphones, combining call management, audio enhancement features, and seamless integration with communication platforms. Its user-friendly design and regular firmware updates further solidify its role in boosting productivity and enhancing the overall communication experience in both personal and professional contexts.
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