Chapter 4: The Jabra Device Service

Running and Using the Device Service

4. The Jabra Device Service

Running and Using the Device Service

Purpose of the Device Service

The Jabra Device Service is a simple program that runs in the background, monitors your USB ports for Jabra devices and provides a link between your Jabra device and various types of PC applications. It enables the Jabra Control Center and Jabra softphone interfaces to interact with Jabra headsets.

Running the Device Service

When you install the Jabra PC Suite, you are presented with the option of running the Device Service and/or Skype Interface automatically each time you start Windows. If you selected one or both of these options, then the installer created shortcuts to these programs in your Windows Startup folder. In this case, you will never need to think about starting the Device Service—it will always be available. However, if you only occasionally use your headset with your computer, then you might choose to keep the Device Service turned off by default and start it manually only when you need it.

•To run the Device Service Manually, click on the Windows Start menu and

select All Programs > Jabra > Jabra PC Suite > Jabra Device Service.

•To run the Device Service automatically on startup, or to stop doing so, add or remove a shortcut for it in your Windows Startup folder. One way to get to this folder is to right-click on the Start menu and choose Open All Users from the context menu. This opens a standard Windows Explorer window. Navigate from there down to Programs\Startup sub-folder (the full path is something like: C:\Documents and Settings\All Users\Start Menu\Programs\Startup). Add or remove shortcuts here as needed. See also a Windows reference for more information about how to work with shortcuts and the Startup folder.

•To quit the Device Service, use the context menu of the Jabra icon in the Windows Notification Area or the menu command of the Device Service settings window (see below).

The Jabra Icon in the Notification Area

While the Device Service is running, you will be able to see a Jabra icon in the Windows Notification Area (close to the clock in the bottom-right corner of your screen); right click here to set preferences and access links to other Jabra programs.

Jabra PC Suite User’s Guide

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Jabra PC Suite manual Jabra Device Service, Running and Using the Device Service, Jabra Icon in the Notification Area
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PC Suite specifications

Jabra PC Suite is a powerful software application designed specifically to enhance the usability of Jabra headsets and speakerphones when connected to a computer. This suite provides a range of features aimed at improving the user experience and increasing productivity in both personal and professional settings.

One of the main features of Jabra PC Suite is its ability to facilitate call management. The software allows users to seamlessly control calls from their computer, enabling functions such as answering, ending, or muting calls directly through the interface. This integration simplifies communication workflows, particularly in a business environment where efficiency is crucial.

Another significant characteristic of Jabra PC Suite is its user-friendly interface. The software is designed for ease of use, allowing users to access various settings and features quickly. Users can customize their headset settings, such as adjusting the volume, equalizer settings, and even setting the microphone sensitivity to suit their specific needs.

Jabra PC Suite also includes a range of features dedicated to enhancing audio quality. The software employs advanced audio technologies like Noise Cancellation and Digital Signal Processing (DSP), which work together to filter out background noise and deliver crystal-clear sound during calls. This is particularly beneficial in open office environments or noisy settings, ensuring that communication remains uninterrupted and professional.

Moreover, Jabra PC Suite offers firmware updates, allowing users to keep their devices up-to-date with the latest enhancements and features. This ensures optimal performance and introduces any new capabilities provided by Jabra, thus extending the lifespan of the hardware.

Additionally, integration with various communication platforms is a standout characteristic of Jabra PC Suite. The software seamlessly works with popular VoIP applications such as Microsoft Teams, Skype for Business, and Zoom, providing users with an enhanced experience across multiple platforms.

In summary, Jabra PC Suite serves as a comprehensive tool for users of Jabra headsets and speakerphones, combining call management, audio enhancement features, and seamless integration with communication platforms. Its user-friendly design and regular firmware updates further solidify its role in boosting productivity and enhancing the overall communication experience in both personal and professional contexts.
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