Jabra PC Suite manual The Jabra Device Firmware Updater, Introduction to the Firmware Updater

Chapter 6: The Jabra Device Firmware Updater

Introduction to the Firmware Updater

6. The Jabra Device Firmware Updater

Introduction to the Firmware Updater

Firmware is a type of software that runs inside many types of electronic devices, managing their various internal processes. Occasionally, Jabra may release updates that can improve performance or add new functionality to your Jabra product. You can find these updates on the Jabra web site and may receive e-mail about firmware updates if you register your devices with Jabra (which we recommend).

The Firmware Updater program provides a wizard that guides you through the steps required to update your Jabra device. It is a standalone application that can be deployed on its own if needed—though it is bundled with the Jabra PC Suite, it does not depend on the Device Service or other Jabra PC Suite components.

Running the Firmware Updater

To run the Jabra Firmware Updater:

1.Obtain the required firmware update and save it on your computer or on a network share visible from your computer. The firmware update is delivered either as a DFU file or as a ZIP file that contains a DFU file; the Jabra Firmware Updater accepts only DFU files so you may have to unzip the downloaded file.

2.Make sure that your Jabra device is turned on and connected to your PC.

oMake sure that all the Jabra elements of your solution are connected and receiving power.

oMake sure your Jabra devices are connected directly to your PC, not through a USB hub, which shares a single PC USB port with several USB devices.

3.Start the Jabra Firmware Updater by clicking on the Windows Start menu

and select All Programs > Jabra > Jabra PC Suite > Jabra Device Firmware

Updater. The wizard launches.

Jabra PC Suite User’s Guide 21