Chapter 6: The Jabra Device Firmware Updater

Introduction to the Firmware Updater

6. The Jabra Device Firmware Updater

Introduction to the Firmware Updater

Firmware is a type of software that runs inside many types of electronic devices, managing their various internal processes. Occasionally, Jabra may release updates that can improve performance or add new functionality to your Jabra product. You can find these updates on the Jabra web site and may receive e-mail about firmware updates if you register your devices with Jabra (which we recommend).

The Firmware Updater program provides a wizard that guides you through the steps required to update your Jabra device. It is a standalone application that can be deployed on its own if needed—though it is bundled with the Jabra PC Suite, it does not depend on the Device Service or other Jabra PC Suite components.

Running the Firmware Updater

To run the Jabra Firmware Updater:

1.Obtain the required firmware update and save it on your computer or on a network share visible from your computer. The firmware update is delivered either as a DFU file or as a ZIP file that contains a DFU file; the Jabra Firmware Updater accepts only DFU files so you may have to unzip the downloaded file.

2.Make sure that your Jabra device is turned on and connected to your PC.

oMake sure that all the Jabra elements of your solution are connected and receiving power.

oMake sure your Jabra devices are connected directly to your PC, not through a USB hub, which shares a single PC USB port with several USB devices.

3.Start the Jabra Firmware Updater by clicking on the Windows Start menu

and select All Programs > Jabra > Jabra PC Suite > Jabra Device Firmware

Updater. The wizard launches.

Jabra PC Suite User’s Guide

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Jabra PC Suite manual Jabra Device Firmware Updater, Introduction to the Firmware Updater, Running the Firmware Updater

PC Suite specifications

Jabra PC Suite is a powerful software application designed specifically to enhance the usability of Jabra headsets and speakerphones when connected to a computer. This suite provides a range of features aimed at improving the user experience and increasing productivity in both personal and professional settings.

One of the main features of Jabra PC Suite is its ability to facilitate call management. The software allows users to seamlessly control calls from their computer, enabling functions such as answering, ending, or muting calls directly through the interface. This integration simplifies communication workflows, particularly in a business environment where efficiency is crucial.

Another significant characteristic of Jabra PC Suite is its user-friendly interface. The software is designed for ease of use, allowing users to access various settings and features quickly. Users can customize their headset settings, such as adjusting the volume, equalizer settings, and even setting the microphone sensitivity to suit their specific needs.

Jabra PC Suite also includes a range of features dedicated to enhancing audio quality. The software employs advanced audio technologies like Noise Cancellation and Digital Signal Processing (DSP), which work together to filter out background noise and deliver crystal-clear sound during calls. This is particularly beneficial in open office environments or noisy settings, ensuring that communication remains uninterrupted and professional.

Moreover, Jabra PC Suite offers firmware updates, allowing users to keep their devices up-to-date with the latest enhancements and features. This ensures optimal performance and introduces any new capabilities provided by Jabra, thus extending the lifespan of the hardware.

Additionally, integration with various communication platforms is a standout characteristic of Jabra PC Suite. The software seamlessly works with popular VoIP applications such as Microsoft Teams, Skype for Business, and Zoom, providing users with an enhanced experience across multiple platforms.

In summary, Jabra PC Suite serves as a comprehensive tool for users of Jabra headsets and speakerphones, combining call management, audio enhancement features, and seamless integration with communication platforms. Its user-friendly design and regular firmware updates further solidify its role in boosting productivity and enhancing the overall communication experience in both personal and professional contexts.