Chapter 3: Using Softphones with Your Jabra Headset

Using Cisco IP Communicator

start up if you often use your headset together with Skype. See also “Running and Using the Skype Interface” on page 24.

Once the above software is installed and running, you will be able to control the following features of Skype using your standard Jabra headset controls:

•Accept incoming call

•End call

•Mute microphone

•Place call on hold

•Resume call on hold

•Redial last outgoing number

The headset controls for invoking each of the above features of your softphone work in exactly the same way as they do for your mobile or desk phone. See also your Jabra headset reference manual for details about how to invoke each of these functions.

For more information about running the Skype Interface and using Skype together with your headset, please see "Running and Using the Skype Interface” on page 24 See also your Skype documentation.

Using Cisco IP Communicator

Cisco IP Communicator makes the many features of Cisco's line of IP-based desk phones available on your PC.

See "System Requirements” on page 4 for Cisco version requirements.

To best use your headset together with Cisco IP Communicator, the following should be installed and running on your PC:

•Jabra Device Service

This simple program establishes a link between your Jabra headset and Jabra softphone interfaces, enabling you to control your softphone from your headset. We recommend that you configure Windows to run this program at start up if you often use your headset together with any softphone. See also “Running and Using the Device Service” on page 12.

•Jabra Cisco IP Communicator Interface

This is a plug-in (DLL) for Cisco IP Communicator. Once installed, it will always be available to the softphone. See also the note below for more information about installing this driver.

Once the Jabra interface is installed, you will be able to control the following features of Cisco IP Communicator using your Jabra headset:

•Accept incoming call

•End call

•Mute microphone

•Redial last outgoing number

Jabra PC Suite User’s Guide

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Jabra PC Suite manual Using Cisco IP Communicator
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PC Suite specifications

Jabra PC Suite is a powerful software application designed specifically to enhance the usability of Jabra headsets and speakerphones when connected to a computer. This suite provides a range of features aimed at improving the user experience and increasing productivity in both personal and professional settings.

One of the main features of Jabra PC Suite is its ability to facilitate call management. The software allows users to seamlessly control calls from their computer, enabling functions such as answering, ending, or muting calls directly through the interface. This integration simplifies communication workflows, particularly in a business environment where efficiency is crucial.

Another significant characteristic of Jabra PC Suite is its user-friendly interface. The software is designed for ease of use, allowing users to access various settings and features quickly. Users can customize their headset settings, such as adjusting the volume, equalizer settings, and even setting the microphone sensitivity to suit their specific needs.

Jabra PC Suite also includes a range of features dedicated to enhancing audio quality. The software employs advanced audio technologies like Noise Cancellation and Digital Signal Processing (DSP), which work together to filter out background noise and deliver crystal-clear sound during calls. This is particularly beneficial in open office environments or noisy settings, ensuring that communication remains uninterrupted and professional.

Moreover, Jabra PC Suite offers firmware updates, allowing users to keep their devices up-to-date with the latest enhancements and features. This ensures optimal performance and introduces any new capabilities provided by Jabra, thus extending the lifespan of the hardware.

Additionally, integration with various communication platforms is a standout characteristic of Jabra PC Suite. The software seamlessly works with popular VoIP applications such as Microsoft Teams, Skype for Business, and Zoom, providing users with an enhanced experience across multiple platforms.

In summary, Jabra PC Suite serves as a comprehensive tool for users of Jabra headsets and speakerphones, combining call management, audio enhancement features, and seamless integration with communication platforms. Its user-friendly design and regular firmware updates further solidify its role in boosting productivity and enhancing the overall communication experience in both personal and professional contexts.
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