Jenn-Air JGS9900 manual Jenn-Air Cooking Appliance Warranty, In Canada

In Canada

If the problem is not due to one of the items listed in the “Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-807-6777to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances

Customer eXperience Centre

1901 Minnesota Court

Mississauga, ON L5N 3A7

Web address: www.jennair.ca

Or call: 1-800-807-6777.

NOTE: When writing or calling about a service problem, please include the following information:

1.Your name, address and daytime telephone number.

2.Appliance model number and serial number.

3.Name and address of your dealer or servicer.

4.A clear description of the problem you are having.

5.Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Centre.

JENN-AIR®COOKING APPLIANCE WARRANTY

LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will pay for factory specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Jenn-Air designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited warranty.

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS

In the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions attached to or furnished with the product, Jenn-Air will pay for factory specified parts for the following components (if applicable to the product) if defective in materials or workmanship:

■	Electric element	■	Electronic controls
■ Touch Pad and microprocessor		■	Magnetron tube
■	Glass ceramic cooktop: if due to thermal breakage	■	Sealed gas burners

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover:

1.Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.

2.Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.

3.Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.

4.Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Jenn-Air.

5.Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Jenn-Air within 30 days from the date of purchase.

6.Any food loss due to refrigerator or freezer product failures.

7.Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.

8.Repairs to parts or systems resulting from unauthorized modifications made to the appliance.

9.Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Jenn-Air servicer is not available.

10.The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.

11.Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is void if the factory applied serial number has been altered or removed from your major appliance.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

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