Solutions to common problems related to the monitor are described here. If none of the solutions presented here solve the problem, unplug the monitor and consult an authorized dealer or service center.
Symptom |
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| Probable cause and corrective action | Page | |
| ● Press the |
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| Firmly insert the AC power plug or DC power plug. | 28, 29 | |||
No power supply. | ● | 28, 29 | |||||
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| ● | 28, 29 | |||||
| ● When using a DC power supply, charge the battery or replace it with a charged one. | 26, 28 | |||||
| ● Select the correct input using the INPUT SELECT buttons. | 27 | |||||
No picture with the power on. | ● Connect the connecting cable firmly. | 28 | |||||
● Turn on the power of the connected component and set the output correctly. | — | ||||||
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| ● Check whether the input signal format is acceptable on the monitor. | 49 | |||||
| ● Adjust the volume level. | 27 | |||||
| ● Deactivate the muting function. | 27 | |||||
No sound. | ● Connect the connecting cable firmly. | 28 | |||||
● Turn on the power of the connected component and set the output correctly. | — | ||||||
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| ● Set the correct inputs for | 35 | |||||
| Component Select” in “Audio Setting”. |
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“Out of range” appears. | ● Check whether the input signal format is acceptable on the monitor. | 30, 49 | |||||
| ● Select the correct input using the INPUT SELECT buttons. | 27 | |||||
| ● Connect the connecting cable firmly. | 28 | |||||
“No Sync” appears. | ● Turn on the power of the connected component and output video signals. Or, | — | |||||
| check whether the video output of the component (video output setting of the VCR |
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| or graphic board of the computer) is set correctly. |
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| ● Adjust each picture adjustment knob on the front panel or adjust the items of | 27, 38 | |||||
| “Picture Sub Adjust” in the | 27 | |||||
| ● Check whether the setting of the SCR.CHK. button is appropriate. | ||||||
Wrong color, no color. | ● Select the proper color system (“Color System”) in “Signal Setting”. | 34 | |||||
| ● Adjust the items of “White Balance Setting” in the | 38 | |||||
| in “White Balance Setting”. | 34 | |||||
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The picture becomes blurred. | ● Adjust the picture contrast or brightness by using the adjustment knobs on the | 27, 38 | |||||
front panel. Or, adjust “Contrast” or “Bright” of “Picture Sub Adjust” in the |
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| Menu. |
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Wrong picture position, wrong picture size. | ● Check the “Manual Aspect”, “SD4:3 Size” and “16:9 Size” settings in the Aspect | 33 | |||||
The picture may sometimes not be able to fill | menu. |
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● Check whether the input signal format is acceptable on the monitor. | 49 | ||||||
the whole screen depending on the signal. In | ● Adjust the picture size (H Size/V Size) or position (H Position/V Position) of “Size/ | 33 | |||||
this case, nothing can be done to solve the | Position Adjust” menu. |
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problem. Please be aware of this beforehand. |
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| ● Set “Control Lock” in the | 39 | |||||
Buttons on the monitor do not work. | ● You cannot use the buttons for the items controlled by the MAKE system. Disable | 42 | |||||
| the external control. |
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The following are not malfunctions.
●When a still image is displayed for a long time, it may remain indistinctly on the screen after the picture has changed. Though the remaining picture will disappear after a while, there may be a case that it remains for a long period depending on the length of time the still image was displayed for. This is due to the characteristics of the LCD display and is not a malfunction.
●Red spots, blue spots and green spots on the panel surface are a normal characteristic of LCD panel, and not a problem. The LCD panel is built with very high precision technology; however, be aware that a few pixels may be missing or constantly lit.
●The following symptoms are problems only when pictures or sounds are not played back normally.
●A slight electric shock occurs when you touch the LCD panel.
●The top and/or rear panel of the monitor becomes hot.
●The monitor emits a cracking noise.
●The monitor emits a mechanical noise.
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