Reference

Troubleshooting

■General

Problem

Possible cause

Possible solution

Reference

page

 

 

 

 

 

 

 

Power does not come

The power cable is not con-

Connect the power cable correctly.

13

on.

nected to an AC outlet.

 

 

 

 

 

 

 

You cannot operate any

Some specific operations are

This is not a malfunction.

button.

restricted.

 

 

 

The remote control does

The batteries are running low.

Replace the batteries.

5

not work.

 

 

 

 

 

 

 

 

 

You cannot operate the

The remote control mode selec-

Slide the remote control mode

 

main unit using the

tor on the remote control is slid

selector to [AUDIO].

14

remote control.

to [TV].

 

 

A whirring noise can be

The main unit is located close

Place the main unit away from a

 

heard.

to a TV, computer, or other

TV, computer, or other electric

51

 

electric appliance.

appliance.

 

 

 

 

 

Playback starts sud-

QP LINK may be working. This

Select “QP LINK OFF”.

46

denly.

is not a malfunction.

 

 

 

No picture is produced.

Improper connection.

Connect all cables properly.

9

 

 

 

 

The picture is distorted.

A video cassette recorder is

Connect the main unit directly to

 

 

connected between the main

the TV.

9

 

unit and the TV.

 

 

 

 

 

 

 

The video signal type setting is

Select the video signal type suit-

10

 

not appropriate.

able for your TV.

 

 

The screen size is

The screen size setting is not

Select the display method suitable

42

abnormal.

appropriate.

for your TV.

 

 

 

 

 

The TV screen darkens.

The screen saver setting is acti-

Press any button.

 

vated.

 

 

 

 

 

 

 

 

No sound is produced.

The speakers are not con-

Connect the speakers correctly.

8

 

nected correctly.

 

 

 

 

 

Headphones are connected.

Disconnect the headphone plug.

36

 

 

 

 

 

The sound is muted.

Restore the sound.

16

 

 

 

 

 

If “NO AUDIO” is displayed in

Check the disc at the store where

 

 

the display window, the disc

it was purchased.

 

may have been produced

 

 

 

 

 

through illegal copying.

 

 

 

 

 

 

The sound is weak and

The audio level of the disc is

Select the audio level.

 

can hardly be heard.

low. (only for a DVD VIDEO/

 

37

 

DVD AUDIO)

 

 

 

 

 

 

The sound is distorted.

The volume is too high.

Turn down the volume.

16

 

 

 

 

A radio broadcast has

The antennas are not con-

Connect the antennas correctly.

 

interference from noise.

nected correctly.

 

7

A radio broadcast can-

 

 

 

 

 

not be received.

 

 

 

 

 

 

 

57