
Reference
Troubleshooting
■General
Problem  | Possible cause  | Possible solution  | Reference  | |
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Power does not come  | The power cable is not con-  | Connect the power cable correctly.  | 13  | |
on.  | nected to an AC outlet.  | 
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You cannot operate any  | Some specific operations are  | This is not a malfunction.  | –  | |
button.  | restricted.  | 
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The remote control does  | The batteries are running low.  | Replace the batteries.  | 5  | |
not work.  | 
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You cannot operate the  | The remote control mode selec-  | Slide the remote control mode  | 
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main unit using the  | tor on the remote control is slid  | selector to [AUDIO].  | 14  | |
remote control.  | to [TV].  | 
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A whirring noise can be  | The main unit is located close  | Place the main unit away from a  | 
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heard.  | to a TV, computer, or other  | TV, computer, or other electric  | 51  | |
  | electric appliance.  | appliance.  | 
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Playback starts sud-  | QP LINK may be working. This  | Select “QP LINK OFF”.  | 46  | |
denly.  | is not a malfunction.  | 
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No picture is produced.  | Improper connection.  | Connect all cables properly.  | 9  | |
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The picture is distorted.  | A video cassette recorder is  | Connect the main unit directly to  | 
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  | connected between the main  | the TV.  | 9  | |
  | unit and the TV.  | 
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  | The video signal type setting is  | Select the video signal type suit-  | 10  | |
  | not appropriate.  | able for your TV.  | ||
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The screen size is  | The screen size setting is not  | Select the display method suitable  | 42  | |
abnormal.  | appropriate.  | for your TV.  | ||
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The TV screen darkens.  | The screen saver setting is acti-  | Press any button.  | –  | |
  | vated.  | 
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No sound is produced.  | The speakers are not con-  | Connect the speakers correctly.  | 8  | |
  | nected correctly.  | 
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  | Headphones are connected.  | Disconnect the headphone plug.  | 36  | |
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  | The sound is muted.  | Restore the sound.  | 16  | |
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  | If “NO AUDIO” is displayed in  | Check the disc at the store where  | 
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  | the display window, the disc  | it was purchased.  | –  | |
  | may have been produced  | 
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  | through illegal copying.  | 
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The sound is weak and  | The audio level of the disc is  | Select the audio level.  | 
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can hardly be heard.  | low. (only for a DVD VIDEO/  | 
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  | DVD AUDIO)  | 
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The sound is distorted.  | The volume is too high.  | Turn down the volume.  | 16  | |
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A radio broadcast has  | The antennas are not con-  | Connect the antennas correctly.  | 
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interference from noise.  | nected correctly.  | 
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A radio broadcast can-  | 
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not be received.  | 
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