ENGLISH

Troubleshooting

What appears to be trouble is not always serious. Check the following points before calling a service center.

 

 

 

Symptoms

Remedies/Causes

General

 

• Sound cannot be heard from the speakers.

• Adjust the volume to the optimum level.

 

 

 

• Check the cords and connections.

 

 

 

 

 

 

• The unit does not work at all.

Reset the unit (see page 2).

FM/AM

 

• SSM automatic presetting does not work.

Store stations manually.

 

 

 

 

Static noise while listening to the radio.

Connect the antenna firmly.

 

 

 

 

 

 

• Disc cannot be played back.

Insert the disc correctly.

 

 

CD-R/CD-RW cannot be played back.

• Insert a finalized CD-R/CD-RW.

 

 

• Tracks on the CD-R/CD-RW cannot be

• Finalize the CD-R/CD-RW with the component which you

 

 

 

skipped.

used for recording.

playback

 

 

 

 

 

• Disc can neither be played back nor ejected.

• Unlock the disc (see page 9).

 

 

 

 

 

 

• Eject the disc forcibly (see page 2).

 

 

 

 

Disc

 

• Disc sound is sometimes interrupted.

• Stop playback while driving on rough roads.

 

 

 

• Change the disc.

 

 

 

 

 

 

 

 

• Check the cords and connections.

 

 

 

 

 

 

• “NO DISC” appears on the display.

Insert a playable disc into the loading slot.

 

 

• “PLEASE” and ”EJECT” appear alternately on

 

 

 

 

the display.

 

 

 

 

 

 

 

• Disc cannot be played back.

• Use a disc with MP3/WMA tracks recorded in a format

 

 

 

 

compliant with ISO 9660 Level 1, Level 2, Romeo, or

G395)-

 

 

 

Joliet.

 

 

 

• Add the extension code <.mp3> or <.wma> to the file

 

 

 

 

G396/KD-

 

 

 

names.

 

 

 

 

 

Noise is generated.

extension code <.mp3> or <.wma> to non-MP3 or WMA

 

 

Skip to another track or change the disc. (Do not add the

KD

 

 

 

tracks.)

(for

 

 

 

 

 

 

 

 

• A longer readout time is required

Do not use too many hierarchical levels and folders.

playback

 

 

Tracks are not played back in the order you

The playback order is determined when the files are

 

 

 

(“READING” keeps flashing on the display).

 

MP3/WMA

 

 

have intended.

recorded.

 

 

 

 

 

 

 

 

 

• The elapsed playing time is not correct.

This sometimes occurs during playback. This is caused by

 

 

 

 

how the tracks are recorded on the disc.

 

 

 

 

 

 

• The correct characters are not displayed (e.g.

This unit can only display alphabets (upper case),

 

 

 

album name).

numbers, and a limited number of symbols.

16

Page 68
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JVC MA372IEN user service Troubleshooting

MA372IEN specifications

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