JVC MA372IEN user service FM/AM General Disc playback MP3/WMA playback, Troubleshooting, Symptoms

Troubleshooting

What appears to be trouble is not always serious. Check the following points before calling a service center.

FM/AM General

Disc playback

MP3/WMA playback

Symptoms	Remedies/Causes
• Sound cannot be heard from the speakers.	• Adjust the volume to the optimum level.
	• Check the cords and connections.
• The unit does not work at all.	Reset the unit (see page 2).
• SSM automatic presetting does not work.	Store stations manually.
• Static noise while listening to the radio.	Connect the antenna firmly.
• Disc cannot be played back.	Insert the disc correctly.
• CD-R/CD-RW cannot be played back.	• Insert a finalized CD-R/CD-RW.
• Tracks on the CD-R/CD-RW cannot be	• Finalize the CD-R/CD-RW with the component which you
skipped.	used for recording.
• Disc can neither be played back nor ejected.	• Unlock the disc (see page 9).
	• Eject the disc forcibly (see page 2).
• Disc sound is sometimes interrupted.	• Stop playback while driving on rough roads.
	• Change the disc.
	• Check the cords and connections.
• “NO DISC” appears on the display.	Insert a playable disc into the loading slot.

•“PLEASE” and ”EJECT” appear alternately on the display.

• Disc cannot be played back.	• Use a disc with MP3/WMA tracks recorded in a format
	compliant with ISO 9660 Level 1, Level 2, Romeo, or
	Joliet.
	• Add the extension code <.mp3> or <.wma> to the file
	names.
• Noise is generated.	Skip to another track or change the disc. (Do not add the
	extension code <.mp3> or <.wma> to non-MP3 or WMA
	tracks.)
• A longer readout time is required	Do not use too many hierarchical levels and folders.
(“READING” keeps flashing on the display).
• Tracks are not played back in the order you	The playback order is determined when the files are
have intended.	recorded.
• The elapsed playing time is not correct.	This sometimes occurs during playback. This is caused by
	how the tracks are recorded on the disc.
• The correct characters are not displayed (e.g.	This unit can only display alphabets (upper case),
album name).	numbers, and a limited number of symbols.

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