JVC MP-XP7230GB 92EN, The PC makes a connection operation but connection is not established, Tips

92EN TROUBLESHOOTING

Q.

A.

The PC makes a connection operation but connection is not established.

Check the following.

ÁCheck the user name and password.

Refer to the material sent from your ISP for correct user name and password.

ÁThe internal modem dials but negotiation is not made.

The access point may have a problem. Try to establish a connection later. If this attempt fails, use a different access point.

ÁAdvice when using the internal modem

If “Max Battery” or “Presentation” has been selected for “Power Options” in the “Power Options”/”Power Schemes” tab from [Power Option Properties] and the battery is being used to power the PC, this may cause the internal modem to slow down its speed of communication or fail to dial up, depending on the condition of the telephone line. In cases like this, change to a setting other than “Max Battery” or “Presentation” (such as “Portable/Laptop”).

Q.

A.

The PC cannot send or receive e-mail messages.

If you are using the Outlook Express software, check the e-mail software settings.

If you are using any other mailer than Outlook Express, refer to the pertinent instruction manual or help.

1.Start Outlook Express.

Tips

If the “Dial-up Connection” screen appears, click [Work Offline] or the [x] button.

2.Click [Tools] on the tool bar (at the top of the screen). Click [Accounts] on the Tools menu.

3.Click the [Mail] tab.

4.Click an account and [Properties].

5.Click the tabs to check that the entries are correct.

Important

Use lower-case letters only.