PROBLEMS
There is no power
There is no picture
or no sound
Remote control is
not operating or
operating properly
You cannot select a
certain channel
The power turns off
by itself
The clock is wrong
On Timer is blinking
PICTURE
The picture color
quality is poor
There are lines
across the picture
The picture is
spotted
Double picture
(Ghosts)
Snowy picture/
Image noise
S c reen is 80% black
SOUND
Bilingual or stere o
p rograms can’t be heard
T h e re is no sound
f rom the TV
s p e a k e r s .
N OT A PRO B L E M
Static electricity
You hear occasional
crackling sounds
29TROUBLESHOOTING - TV
CHECK
• See if the power cord became unplugged.
• Perhaps you have experienced a blown circuit breaker or fuse or a power outage.
• The antenna could be disconnected.
• The input mode (TV or Video) could not be set properly, refer to page 25.
• The tuner mode (in the Auto Tuner Setup) could be set improperly, refer to page 12.
The station may be having difficulties, check to see if other channels are operating normally.
• Check that the batteries are still working and properly installed.
• Make sure there are no objects blocking a clear path from the remote to the TV.
Check that the TV/CAT Vswitch is in the proper position — set to TV to view television.
• Maybe you are too far from the TV, you must be within 23 feet (or 7 meters).
• Make sure the channels are programmed. See Channel Summary, page 12.
• Perhaps the channel is locked, select it with the 10 key pad and follow instructions on page 13.
• Perhaps the On/Off Timer is set, press the power button, check page 18.
• The power was interrupted or the power cord unplugged. Reset the clock, check page 17.
• The Sleep Timer may be set, check page 24
• The power was interrupted and the clock not reset. Reset the clock, check page 17.
• There is a problem with the TV. Unplug the set and call for service.
CHECK
• Tint and color may be improperly adjusted. Check page 15.
• Video Status mode may be set to an inappropriate setting. Check page 24.
There could be interference from another energy consuming appliance, such as a computer,
another TV or VCR. Move any other such appliances farther away from the TV.
T h e re could be interf e rence from a running high wattage appliance such as a hair- d ry e r , vacuum
c l e a n e r, or neon sign. You will have to move the antenna away from the source of the
i n t e rf e rence or change it to a coaxial cable which is less prone to interf e re n c e .
A building or airplane can reflect the original signal producing a second, delayed one. Adjust
the antenna position.
The antenna may be damaged, disconnected or turned. Check the antenna connection,
page 6, and your Quick Setup Guide. If it is damaged, you will have to replace it.
• Closed Caption Text Mode is on. Turn it off in the Closed Caption Menu (page 18).
CHECK
• Make sure the MTS mode is properly set. Refer to page 16 for details on setting MTS Modes.
• The volume is set to “0”. Adjust it by pressing the VOLUME + button.
• Has the Muting button been pressed? If so, press Muting again to return volume to normal.
Is an earphone/headphone attached to the jack at the front of the TV? If the phones jack is in
use, the TV’s speakers will not produce sound.
DON’T WORRY ABOUT THIS,IT’S NORMAL
• It is normal to feel a surge of static electricity if you brush over or touch the scre e n .
It is normal for the TV to emit crackling sounds when turned on or off. Unless the sound or
picture become abnormal, this is fine.