If a high luminance object (such as a lamp) is shot, a white smear may appear at the upper and lower ends of this object on the screen. This phenomenon (smear) is characteristic of solid-state image sensors, and is not a malfunction.

Some hubs/switches of products that are equipped with intelligent features may include a broadcast/multicast suppression function. Viewing of multicast images on this product may fail if this function is enabled.

Electricity can be supplied to this product either by connecting the AC 24 V power supply or using the PoE. Make sure to select only one mode of electrical supply. Connecting the power cord and the LAN cable for the PoE at the same time may result in failure or malfunction of the camera.

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This product comes with a built-in AGC circuit. When using this product with AGC set to AMidB, AHighB or ASuperB, the sensitivity level increases when the image is dark, and the screen may appear grainy as a result. However, this is not a malfunction.

When using this product with the white balance set to AATWB, the displayed color may differ slightly from the actual color according to the condition of the object due to the principle of the automatic tracking white balance circuit. This is not a malfunction.

The electronic shutter of this product is set to A1/30B by default. For regions with a commercial power supply frequency of 50 Hz, switch to the flickerless mode during use under fluorescent lights (excluding inverter lighting equipment) to prevent flickers.

When the Black-and-white mode (VN-V26U)or Easy Day and Night mode (VN-V25U)is enabled, the image becomes black-and-white in a dark place. As the sensitivity level is increased in this case, the screen may appear grainy and more white spots may appear. When switching between color and black-and-white images, the brighter area on the screen is emphasized, which may reduce the visibility. However, this is not a malfunction.

If the power supply voltage is momentarily cut off or reduced due to lightning, turning on of the air conditioner’s power, etc., the image may be disrupted or noise interference may occur.

When using multicast, make use of a IGMPv2-compliant network switch.

In the case of VN-V26U, the image and sound may not synchronize when playing back using built-in viewer. This is not a malfunction.

When VN-V26U is sending high bitrate, the image and sound can be paused during Black-and-white mode changing. This is not a malfunction.

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