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JVC VR-N100U VR-N100U USERS MANUAL , 5.2.1. Testing Network IP Cameras

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VR-N100U USERS MANUAL

Page 74 of 98 All Items Are Subject To Change Without Notice Feb. 2004 Rev 1.0

5.2.1. Testing Network IP Cameras

If the network IP camera that you are using with VR-N100U is not being recognized or is not functioning correctly, please verify

the following:

1. Is the network IP camera make and model supported by my VR-N100U security appliance’s firmware?

2. Does the network IP camera have the latest firmware version?

3. Is the network IP camera attached to the VR-N100U backchannel (connected to the dedicated unmanaged layer 2

10/100 Mbit switch that is utilized by VR-N100U) using a CAT5/CAT5e Ethernet cable?

4. Is the network IP camera using the camera manufacturer’s recommen ded power supply?

5. Are any of the LED lights on the network IP camera ON or show any activity?

6. Was the VR-N100U appliance online before you connected and powered on the network IP camera?

7. When you tried to have VR-N100U DISCOVER the cameras, did any of the other cameras get recognized and

configured automatica lly by VR-N100U?

8. In the camera window on VR-N100U’s Camera page, is there any message stating “camera not responding”?

If you have verified all of the above, then you must proceed to remove that possible defective camera off of the VR-N100U

backchannel and proceed to test it as an individual device on your network using the software utility that came with it or try

logging directly into the camera’s web server for further investigation. Contact the camera manufacturer’s technical support

team to assist you in troubleshooting the device.

9. Once you have resolved the issue with the network IP camera and reset to its default settings, you can proceed to

add it to the VR-N100U backchan nel and try to have VR-N100U rediscover it.

Contents

Main Page TABLE OF CONTENTS Page Page Page 1. INTRODUCTION VR-N100U USERS MANUAL 1.1. Manual Organization 1.2. What is an Appliance? 1.3. VR-N100U Addresses Key Issues 1.3.1. Analog Systems VR-N100U USERS MANUAL 1.3.3. Digital Video Recorders (DVRs) 1.3.4. Software-Based Solutions 1.3.5. The SolutionVR-N100U Security Appliance VR-N100U USERS MANUAL 2. INSTALLING VR-N100U 2.1. Before You Begin 2.2. Whats in the Box VR-N100U USERS MANUAL 2.3. VR-N100U Hardware Overview 2.3.1 Hardware Layout VR-N100U USERS MANUAL 2.3.2 Embedded Industrial Server 2.3.3 Storage Capacity 2.3.4 LCD Panel with Keypad and LED Indicators LCD Panel Keypad LED Indicators VR-N100U USERS MANUAL 2.3.5 Power Supply VR-N100U USERS MANUAL 2.4. Installing VR-N100U on the Network 2.4.1. The Basic Installation 2.4.2. Step 1: Acquiring an IP Address Method 1: VDRView *Preferred Choice* Method 2: LCD Panel an d Keypad Page Method 3: EazyIP Method 4: Set a Works ta tion IP Address VR-N100U USERS MANUAL 2.4.3. Step 2: Using the VR-N100U Web Browser Admin Name and Password Setup Wizard VR-N100U USERS MANUAL 2.4.4. Step 3: Rebooting Your VR-N100U VR-N100U USERS MANUAL 2.4.5. Step 4: Setting Up the Backchannel Backchannel 10/100 Mbit Switch Networked Cameras Page VR-N100U USERS MANUAL 2.4.6. Where to Go From Here 3. VR-N100U OVERVIEW VR-N100U USERS MANUAL 3.1. Getting to the VR-N100U Web Browser Interface 3.2. The VR-N100U Setup Wizard VR-N100U USERS MANUAL 3.2.1. Server Name 3.2.2. admin Password & admin Password Confirm 3.2.3. Date, Time & Time Zone VR-N100U USERS MANUAL 3.3. The Administration System Utilities 3.3.1. Managing Your Devices VR-N100U USERS MANUAL 3.3.2. General Settings 3.3.3. Managing Users and Groups Page VR-N100U USERS MANUAL 3.3.4. Time Keeper 3.3.5. Server Event Log 3.3.6. Server Event Notification VR-N100U USERS MANUAL 3.3.7. Server Reboot VR-N100U USERS MANUAL 3.4. The Administration Networks Utilities 3.4.1. Network Information 3.4.2. Static IP Setup VR-N100U USERS MANUAL 3.4.3. DHCP Server Option VR-N100U USERS MANUAL 3.5. The Administration Cameras Utilities 3.5.1. Search Page VR-N100U USERS MANUAL 3.5.2. Camera Views (2, 4, 8, 16) Camera Name Camera Recording Status Auto Playback Details PTZ or Magnify Pan/Tilt Arrows Zoom In/Out VR-N100U USERS MANUAL Configure Camera Problems Auto Centering for PTZ 3.5.3. Discover VR-N100U USERS MANUAL 3.5.4. Motion Log 3.5.5. ISO Files VR-N100U USERS MANUAL 3.5.6. Setup Motion Detection 3.5.7. Setup Camera-Level Security No Access Viewer Level Operator Level Page Page VR-N100U USERS MANUAL 4. MANAGING VR-N100U WITH VDRVIEW 4.1. System Requirements 4.1.1. Recommended Configuration VR-N100U USERS MANUAL 4.1.2. Minimum Configuration 4.2. Installing VDRView VR-N100U USERS MANUAL 4.3. Discovering VR-N100U Appliances 4.4. Logging into VR-N100U Page VR-N100U USERS MANUAL 4.5. Definition of Toolbar Icons Zerver Information Set Zerver IP Address Page New View Save View Open View Edit/Delete View Close View Launch Camera Control Full Screen View Back to Previous Page Go Forward to Next Page Refresh Page View VR-N100Us VR-N100U USERS MANUAL 4.6. Definition of Menus 4.6.1. File 4.6.2. View Large Icons VR-N100U USERS MANUAL 4.6.3. VR-N100Us Load Camera List Refresh Camera List (Ctrl+F5) Discover Cameras on All VR-N100Us VR-N100U USERS MANUAL 4.6.4. Camera Views 4.6.5. Options Reboot Enable Discovery via Microso ft Browsing Enable Discovery via Remote Server List Edit Remote Zerver List Communication Settings Refresh Settings VR-N100U USERS MANUAL Refresh (F5) Camera Settings 4.6.6. Help (About VR-N100U) VR-N100U USERS MANUAL 4.7. Definition of Navigation Tabs 4.7.1. Zerver Center VR-N100U USERS MANUAL 4.7.2. VR-N100Us Camera Preview VR-N100U Camera List Filter Camera List Camera Status Legend Preview Camera Window Camera Configuration VR-N100U USERS MANUAL Advanced Settings Preset Positioning Clear Preview Panel Contents Print Panel Contents VR-N100U USERS MANUAL 4.7.4. Monitor Cameras Page VR-N100U USERS MANUAL 4.7.5. Search/Playback VR-N100U USERS MANUAL 4.7.6. Motion Log VR-N100U USERS MANUAL 4.7.7. Reflash Page VR-N100U USERS MANUAL 5. SUPPORTED DEVICES 5.1. Hard Disk Drive Specifications 5.1.1. Configuring the Hard Drives Page Page VR-N100U USERS MANUAL 5.2.1. Testing Network IP Cameras Page VR-N100U USERS MANUAL 5.4. Switches 6. TECHNICAL TIPS AND TROUBLESHOOTING Page VR-N100U USERS MANUAL 6.1.5. Onboard Dual Ethernet 6.1.6. PCI Expansion Slot 6.1.7. USB 6.1.8. COM Port Page Page Page VR-N100U USERS MANUAL 6.5. LED Panel with Keypad and LED Indicators 6.5.1. LCD Panel 6.5.2. Keypad VR-N100U USERS MANUAL 6.5.3. LED Indicators Status Network VR-N100U USERS MANUAL 10/100 Drive 6.5.4. Entering the Address Page Page 7. GLOSSARY OF TERMS Page Page Page Page Page Page Page Page VR-N100U USERS MANUAL 8. REGULATORY NOTICES, LICENSE AND WARRANTY 8.1. Limited Warranty 8.2. Agency Certifications EMISSIONS CERTIFICATIONS SAFETY CERTIFICATIONS VR-N100U USERS MANUAL 8.3. License Provisions 8.4. US Government Restricted Rights Notice