Additional information

Troubleshooting

What appears to be a malfunction may not always be serious. Please go through the following list before requesting service.

POWER

Symptom

Possible cause

Remedy

Power does not come on.

Power plug is not inserted securely.

Plug in securely.

OPERATION

Symptom

Possible cause

Remedy

 

 

 

The remote control unit does not work.

Too far from the unit.

More closer to the unit.

 

 

 

 

The tip of the remote control unit is not

Point the infrared signal window toward

 

pointed in the right direction.

the remote sensor on the front panel (see

 

 

page 13).

 

 

 

 

Batteries are exhausted.

Replace the batteries with new ones.

 

 

 

 

Battery polarity is incorrect.

Take out the batteries and insert them

 

 

again in the correct direction.

 

 

 

 

The remote control unit is not set for

Set the remote control unit for operating

 

operating your TV.

your TV (see page 14).

 

 

 

The PAL/NTSC button on the remote

The NTSC/REMOTE/PAL switch is not

Set the NTSC/REMOTE/PAL switch on the

control does not work.

correctly set.

rear panel to "REMOTE" while the unit is

 

 

turned off (see page 9).

 

 

 

The TV/VIDEO - CANCEL, 5//2/3 or

The TV - DVD switch is not correctly set.

To control the unit, set the TV - DVD

numeric buttons do not work.

 

switch to "DVD". To control your TV, set

 

 

the TV - DVD switch to "TV" (see page 14).

 

 

 

Operation is not possible.

Microcomputer malfunction due to

Turn off the power and unplug the power

 

lightning or static electricity.

cord, then connect the power cord again.

 

 

 

 

Moisture condensation caused by a

Turn off the power, then turn it on a few

 

sudden change of temperature or

hours later.

 

humidity.

 

 

 

 

 

The disc does not allow the operation, or

Check and replace the disc (see page 4).

 

a non-playable disc is loaded.

 

 

 

 

The VIDEO SIGNAL SELECTOR on the

The switch position changed while unit

Change the switch position while unit

rear panel cannot be worked.

power is on.

power is off.

 

 

 

When using the TITLE/GROUP button to

Disc content does not allow the

Try to press 7 and select a title using the

select a title during DVD VIDEO playback,

operation.

numeric buttons on the remote control.

appears on the TV screen and the title

 

 

cannot be selected.

 

 

 

 

 

Additional

information

 

 

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JVC XV-NA7SL manual Troubleshooting, Power, Symptom Possible cause Remedy, Operation