The ice maker is not producing ice
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| The freezer temperature is not cold enough to | See the “Setting controls” section. | |
| produce ice. |
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| The ice maker arm is in the “OFF” (arm up) position. | Lower arm to the “ON” (arm down) position. See the “Ice | |
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| maker operation” section. | |
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| The water line shutoff valve to the refrigerator is | Turn on the water valve. | |
| not turned on. |
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| An ice cube is jammed in the ejector arm. | Remove the ice from the ejector arm with a plastic utensil. | |
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| Refer to the “Ice maker operation” section. | |
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| The ice maker mold has no water in it or no ice | Check to see if your refrigerator has been connected to | |
| has been produced. | your home water supply and the supply shutoff valve is | |
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| turned on. | |
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| If not due to any of the above, there may be a problem with | |
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| the water line. Contact the Consumer Assistance Center. | |
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The ice maker is producing too little ice
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| The ice maker has just been installed. | Wait 72 hours for full ice production to begin. Once your |
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| refrigerator is cooled down, the ice maker should begin |
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| producing |
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| A large amount of ice has just been removed. | Allow 24 hours for ice maker to produce more ice. |
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| The controls are not set correctly. | Refer to the “Setting temperature controls” section. |
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| The water shutoff valve is not turned completely on. | Turn valve on fully. Refer to the “Ice maker operation” |
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| section. |
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| There is a water filter installed on the refrigerator. | First, check the filter installation instructions to ensure |
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| This filter may be clogged or installed incorrectly. | that the filter was installed correctly and is not clogged. |
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| If installation or clogging is not a problem, call a qualified |
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| person or a technician. |
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Off-taste or odor in the ice
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| The plumbing connections are new, causing | Discard the first few batches of ice. | |||
| discolored or |
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| The ice cubes have been stored for too long. | Throw old ice away and make a new supply. | |||
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| Food in the freezer has not been wrapped properly. | Refer to the “Storing frozen food” section. | |||
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| Freezer and ice bin need to be cleaned. | See the “Cleaning your refrigerator” section. | |||
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| Water contains minerals (such as sulfur). | A filter may need to be installed to remove the minerals. | |||
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