Telephone Customer Support, Before You Call | Kodak DC4800 guide

Telephone Customer Support

If you have questions concerning the operation of KODAK software or the camera, you may speak directly to a customer support representative.

Before You Call

Before you call to speak to a customer support representative, please have the camera connected to your computer, be at your computer, and have the following information available:

Operating system__________________________________________

Processor speed (MHz)_____________________________________

PC model_______________________________________________

Aount of memory (MB)____________________________________

Exact error message you received______________________________

Version of installation CD____________________________________

Camera serial number______________________________________

Telephone Numbers

U.S.—call toll free, 1-800-235-6325, between the hours of 9:00 a.m. and 8:00 p.m. (Eastern Standard Time) Monday through Friday.

Canada—call toll free, 1-800-465-6325, between the hours of 9:00 a.m.

mand 8:00 p.m. (Eastern Standard Time) Monday through Friday.

Europe—call the Kodak Digital Imaging Support Centre toll free number associated with your location, or the U.K. toll line,

44-0-131-458-6714, between the hours of 09.00 and 17.00 (GMT/CET) Monday through Friday.

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Kodak DC4800 manual Telephone Customer Support, Before You Call, Telephone Numbers

Contents

Or placement into a document Kodak DC4800 Zoom Digital Camera User’s Guide Eastman Kodak Company 343 State Street Rochester, N.Y Table of Contents Page Iii Reviewing Your Pictures Tips and Troubleshooting Before You Call Telephone Numbers Page Getting Started Using the Lens Cap Attaching the Neck Strap To open Loading the BatteryClose the door Charging the Battery Damage your camera Inserting a Picture CardLip Card slot and close the door Removing a Picture Card Turning the Camera On and Off Checking the Battery Setting the Clock Appears sharp and focused Adjusting the ViewfinderCamera at a well-lit area Diopter Camera Menus Overview Manual Picture Taking Menu Exposure Metering Review Pictures MenuMagnify Slide Show Delete Print Order Protect Picture Info Power Save Language Digital Zoom Camera Setup MenuTo access the Setup Menus Camera Sounds Camera Reset Date and Time Taking Pictures Choosing a Capture Mode Taking a Picture Shooting in Fully Automatic Mode Setting the f-number Shooting in Manual ModeOn the Mode Dial, select an f-number setting Range from 1/2 to 1/1000 of a second Setting the Shutter SpeedLong Time EXPOSURE-press OK Shooting in Aperture Priority Mode Shooting a Burst Series of Pictures Use Distant PicturesClose-Up Pictures Close Previewing Your Picture Number shutter speed Digital zoom Viewing and Deleting the Last Picture Using the Digital Zoom Using the Optical ZoomModes. See Setting the Flash Slide Using an External Flash Unit External flash connector Using the Self-Timer Page Customizing Manual Settings Adjusting the Exposure Compensation DAYLIGHT-Ideal for pictures in natural lighting Adjusting the White BalanceSet the Mode dial to a Capture setting P, 2.8, 5.6, or Ideal for indoor pictures under this lighting without flash Color arrows Press a Button until Selecting a Color ModeIs highlighted Black & WHITE-use this for black and white pictures Resolution Compression File Size Megapixels Pixels Setting the Picture QualityApprox Press a Button until Selecting Exposure Metering Setting Picture Sharpness Adjusting the ISO Sensitivity Speed without sacrificing image quality Setting the Shutter Speed Placing the Date on Pictures Reviewing Your Pictures Viewing Pictures Turn the Mode Dial to ReviewTo exit the filmstrip, press Menu Magnifying Pictures To exit Picture Magnify, press the OK button Deleting Pictures To exit Delete, highlight Exit and press OK Protecting Pictures Running a Slide Show Monitor, digital projector Selecting Pictures for Automatic Printing Pictures on a sheet of paperPage Viewing Picture Information To exit Picture Info, press OKPage Personalizing Your Camera Camera Function Selecting a Power Save SettingDisplay Automatic Quickview Yes Mshooting Setting Digital Zoom Behavior Page Adjusting the Camera Sounds Setting Video Out Press a Button to highlight Video Out option you want to use Selecting a Language Formatting a Picture Card Resetting Camera Defaults Viewing Camera Information To exit About, press OKPage Installing Your Software WINDOWS-Based System Requirements Macintosh System Requirements Kodak Software Kodak DC4800 Digital Camera Software disc includes Installing the Software Transferring Pictures To Your Computer Using a USB Cable Connection Macintosh computers → Kodak → DC4800 → Help Locating Your Pictures on the Picture Card Any empty folders within the Dcim folder are removed Picture Naming Conventions Taken by that cameraPage Tips and Troubleshooting Connecting Your Camera Printers Adjusting your printer software settingsGetting Better Results from Your Printer Expectancy Computer Monitor Problem Cause Solution TroubleshootingPicture Card Problem Cause Solution Camera Communications Problem Cause Solution Camera Problem Cause Solution Focus When you lookAdjust the diopter dial. See Picture is too dark Flash is not on or Light sensor Access light is not blinkingCovered Normally. Continue taking Subject too close Device Slide show does not Power Save is onPicture is not clear Lens is dirty Far away for 10 ft 3.0 m away Camera LED Status Lights Problem Cause Solution Light goes off Adjust the shutter speed. See LCD Messages Cause Solution Page Software Help Kodak Online ServicesGetting Help Kodak Fax Support Before You Call Telephone Customer SupportTelephone Numbers 0080044125605 Page Warranty Time Period Warranty Repair Coverage Limitations Regulatory Information FCC Compliance and Advisory Canadian DOC Statement Appendix Original Camera Default Settings Feature Default Setting DC4800 Zoom Camera Specifications Tripod Socket 25 in. .006 m threaded Video Out Ntsc or PAL Camera Specifications TelePhoto f/4.5 General Safety General Camera MaintenanceIts parts Clean the lens and back LCD screen Risk of Electric Shock Do not Open Using Your Battery 100 101 Battery guidelines 99 camera specificationsIndex Picture taking 16 printing, print orders Center spot metering 37 center-weighted metering Original default settings 94 original defaults, resetting102 103 104 Kodak software 66 software 105 106 Resolution, setting 35 reviewing picturesSlide show 46 running slide show Getting help 85 installing 63, 66 Kodak Digital Camera Menus 12 sharpness, settingSelf-timer delay 27 speed, setting 107 108 General 15 manual modeCamera information 61 picture information Installing software on 66 system requirements 109