86

Telephone Customer Support
If you have questions concerning the operation of KODAK software or the
camera, you may speak dire ctly to a customer suppor t representative.

Before You Call

Before you call to speak to a customer support rep resentative, please have the
camera connected to your computer, be at your computer, and have the
following information ava ilable:
Operating system__________________________________________
Processor speed (MHz)_____________ ________________________
PC model_______________________________________________
Amount of memory (MB)____________________ ________________
Exact error message you received ______________________________
Version of installation CD____________________________________
Camera serial number______________________________________

Telephone Numbers

U.S.—call toll free, 1-800-235-6325, between the hours of 9:00 a.m . and
8:00 p.m. (Eastern Standard Time) Monday th rough Friday.
Canada—call toll free, 1-800-465-6325, between the hours of 9:00 a.m.
and 8:00 p.m. (Eastern Standard Time) Monday through Friday.
Europe—call the Kodak Digital Imagin g Support Centre toll fre e number
associated with your locatio n, or the U.K. toll line,
44-0-131-458-6714, between t he hours of 09.00 and 17.00 (GMT/CET)
Monday through Fri day.