Chapter 9

Camera Communications

Problem

Cause

Solution

 

 

 

The computer

There is a problem with

Go to the online help for

cannot

the configuration of the

KODAK Camera Connection

communicate with

USB port on your

Software (page 52), see

the camera.

computer.

Getting Started: Connect the

 

 

Camera to Your Computer.

 

 

Or, go to http://

 

 

www.kodak.com/go/

 

 

4900support

 

 

 

 

Camera power is off.

Turn on the camera

 

 

(page 5).

 

 

 

 

Some Advanced Power

See the Power Management

 

Management utilities on

section of your laptop user’s

 

laptops can turn off

guide to disable this feature.

 

ports to save battery life.

 

 

 

 

 

USB cable is not

Connect cable to camera and

 

securely connected.

computer ports (page 49).

 

 

 

 

Software is not installed.

Install the software

 

 

(page 39).

 

 

 

 

There are too many

Disconnect your camera

 

applications running on

from the computer. Close all

 

your computer.

software applications,

 

 

reconnect your camera and

 

 

try again.

 

 

 

62

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Kodak DX4900 manual Camera Communications Problem Cause Solution