9 Troubleshooting Problems
There may be times when you have questions about using your KODAK EASYSHARE DX4900 Zoom Digital Camera or KODAK EASYSHARE Camera Dock. This chapter helps you find the answers quickly.
Additional technical information is available in the ReadMe file located on the KODAK Picture Software CD. For updates to Troubleshooting information, visit our Web site at http://www.kodak.com/go/4900support.
Troubleshooting—Camera
COMPACTFLASH Card (also called a memory card)
Problem | Cause | Solution | |
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The camera does not | The card may not | Purchase a certified | |
recognize your card. | be | COMPACTFLASH card | |
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| COMPACTFLASH | (page 4). |
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| certified. |
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| The card may be | Reformat the card |
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| corrupt. | (page 47). |
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| Caution: Formatting erases all |
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| pictures from the card. |
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| No card is | Insert a card. |
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| inserted in |
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| camera. |
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| |
Camera freezes up | Camera detects an | Turn the camera off, then back | |
when a card is | error when the | on. | |
inserted or removed. | card was inserted | Make sure the camera is off when | |
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| or removed. | inserting or removing a card. |
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| |
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