Scan function troubleshooting

11

 

11.2Network error list

When an error occurs such as during a scan transmission, error codes are displayed on the job list screen and in a report. When an error code is dis- played, troubleshoot the problem as described below.

Internet fax transmission/Scan to E-Mail

Error code

Cause

Action

E4DXXX

Since the SMTP server ad-

Specify the SMTP server address. Refer

 

dress is not specified, connec-

to page 2-20.

 

tion to the e-mail server is not

 

 

possible.

 

 

 

 

E5AXXX

Since the DNS settings are in-

Check the DNS settings. Refer to

 

correct, transmission is not

page 2-15.

 

possible.

 

 

 

 

E5DXXX

Since the e-mail address or

Check the settings and the destination

 

the destination e-mail address

e-mail address. Refer to page 2-20.

 

is not specified or is incorrect,

 

 

transmission is not possible.

 

 

 

 

E6FXXX

The data is too large to be

Even when scanning is complete, trans-

 

sent.

mission may not be possible depending

 

 

on the original document. Change the

 

 

quality to fine or standard, and then send

 

 

the data again.

 

 

 

E7XXXX

SMTP authentication failed.

Check the SMTP authentication account

 

 

and password.

 

 

 

EAXXXX

The LAN cable is not connect-

Check that the LAN cable is properly

 

ed, communication to the

connected, that the SMTP server can

 

SMTP server failed, or trans-

communicate, that the network settings

 

mission was attempted to an

such as the subnet mask are correct,

 

incorrect destination address.

and that the destination e-mail address

 

 

is correct. Refer to page 2-20.

 

 

 

EAX212

SMTP authentication is re-

Enable the SMTP authentication set-

 

quested.

tings. Refer to page 2-20.

 

 

 

EABXXX

POP3 before SMTP authenti-

Check the POP3 account and password.

 

cation failed.

Refer to page 2-26.

 

 

 

Internet fax reception

 

Error code

Cause

Action

E40XXX

Since the POP3 server ad-

Check the POP3 server address. Check

 

dress is not specified, connec-

that the POP3 server is operating prop-

 

tion to the e-mail server is not

erly. Refer to page 2-26.

 

possible, or connection to the

 

 

server is not possible due to

 

 

an error in the server.

 

 

 

 

Scan function troubleshooting Chapter 11

200/250/350

11-3

Page 446
Image 446
Konica Minolta BP-200, 250, 350 manual Network error list, Internet fax transmission/Scan to E-Mail, Internet fax reception

BP-200, 250, 350 specifications

The Konica Minolta 350, 250, and BP-200 are part of the innovative and versatile product lineup designed for commercial and office environments. Each model exhibits a blend of advanced technology, user-friendly features, and exceptional performance, catering to the demanding needs of various businesses.

The Konica Minolta 350, capable of producing up to 35 pages per minute, combines high-speed printing with impressive quality, ensuring sharp text and vibrant images. It offers a maximum paper capacity of 6,650 sheets, allowing for extended printing without frequent interruptions. With a variety of finishing options, including stapling, booklet making, and hole punching, it provides flexibility for any project, from simple documents to professionally bound reports.

The 250 model, on the other hand, offers a speed of up to 25 pages per minute, making it ideal for smaller workgroups or those with moderate printing needs. Its compact design fits seamlessly into any office setup while still providing robust functionality. The Konica Minolta 250 also features a user-friendly touchscreen interface that allows for easy access to various functions and settings, enhancing productivity.

The BP-200, which stands for "Business Printer," is designed for reliable color printing, featuring a print resolution of 1200 x 1200 dpi. It is equipped with advanced color management technologies, ensuring accurate color reproduction across various media types. This model also supports a comprehensive range of connectivity options, including USB, Ethernet, and mobile printing capabilities, allowing users to print directly from their smartphones or tablets.

All three models are powered by Simitri HD toner technology, which is designed to enhance image quality while being environmentally conscious. The toner particles are smaller and more uniform, resulting in smoother color gradients and deeper blacks. Additionally, the Energy Star certification ensures that these devices operate efficiently, reducing energy consumption without sacrificing performance.

In summary, the Konica Minolta 350, 250, and BP-200 models represent a commitment to quality, efficiency, and versatility in printing technology. Their advanced features, user-friendly interfaces, and ecological credentials make them an excellent choice for organizations looking to streamline their printing processes while maintaining high standards of quality. Whether for high-volume tasks or everyday office printing, these devices stand out as reliable options in the competitive landscape of office equipment.