Scan function troubleshooting

11

 

Symptom

Cause

Action

Can be received

Data in a format that is not

Ask the sender to send a TIFF-F file or

but cannot be

supported is attached, or an

text.

printed.

email with no data is received.

 

 

 

 

 

The received document has

To print the received document, specify

 

not been specified to be print-

the received document to be printed.

 

ed.

Refer to page 9-12, page 9-23.

 

 

 

 

Memory exceeded

Print the saved documents, decrease

 

 

the memory usage of this machine, and

 

 

then ask the sender to send the data

 

 

again.

 

 

 

 

Other causes

Check the communication malfunction

 

 

under “Type” in the job list, and refer to

 

 

the error code. Refer to page 11-3

 

 

 

Binary code data is

Data is attached in a format

When data is attached in a format other

received (printed).

other than MIME, or the e-mail

than MIME, the binary code is printed as

 

is received via a server that

text. (This is not a machine malfunction.)

 

does not support MIME.

Ask the sender to send the data in the

 

 

MIME format.

 

 

 

The same docu-

Since the size of the e-mail is

From a computer, receive the data as

ment is received

too large, a connection time-

proxy and delete the corresponding e-

many times.

out with the server occurs

mail from the server. Ask the sender to

 

while the data is being re-

decrease the size of the e-mail and to

 

ceived.

send it again.

 

 

 

The reception can-

Time may be required to can-

Wait until the job is canceled.

cellation has been

cel an Internet fax reception.

 

specified, but it is

 

 

not canceled.

 

 

 

 

 

The POP3 recep-

Since the time of the Auto-RX

Once the POP3 reception malfunction

tion malfunction

has not elapsed since the pre-

icon is displayed, it does not disappear

icon does not dis-

vious time a POP3 reception

until reception is successful. Specify the

appear.

failed, POP3 reception is not

setting to shorten time of the Auto-RX,

 

performed.

and check that POP3 reception is possi-

 

 

ble.

 

 

 

Other

 

 

Symptom

Cause

Action

An attempt to de-

The e-mail address of the

When sending an e-mail message, the e-

liver an e-mail mes-

specified user to which the

mail address must be specified. Register

sage has been

email message is to be deliv-

the email address of the specified user to

made, but trans-

ered is not registered.

which the e-mail message is to be deliv-

mission fails.

 

ered.

 

 

 

The e-mail mes-

The forwarding destination

Check the one-touch e-mail address

sage is delivered

address is incorrect.

specified for the forwarding destination.

from this machine,

 

 

Other causes

The user e-mail address of the specified

but it is not deliv-

ered to the for-

 

e-mail delivery may have returned an er-

warding

 

ror e-mail message. Check the contents

destination.

 

of the email message.

 

 

 

Scan function troubleshooting Chapter 11

200/250/350

11-7

Page 449 Page 451
Page 450
Image 450
Konica Minolta 250, 350, BP-200 manual Other, 11-7
Page 449 Page 451

BP-200, 250, 350 specifications

The Konica Minolta 350, 250, and BP-200 are part of the innovative and versatile product lineup designed for commercial and office environments. Each model exhibits a blend of advanced technology, user-friendly features, and exceptional performance, catering to the demanding needs of various businesses.

The Konica Minolta 350, capable of producing up to 35 pages per minute, combines high-speed printing with impressive quality, ensuring sharp text and vibrant images. It offers a maximum paper capacity of 6,650 sheets, allowing for extended printing without frequent interruptions. With a variety of finishing options, including stapling, booklet making, and hole punching, it provides flexibility for any project, from simple documents to professionally bound reports.

The 250 model, on the other hand, offers a speed of up to 25 pages per minute, making it ideal for smaller workgroups or those with moderate printing needs. Its compact design fits seamlessly into any office setup while still providing robust functionality. The Konica Minolta 250 also features a user-friendly touchscreen interface that allows for easy access to various functions and settings, enhancing productivity.

The BP-200, which stands for "Business Printer," is designed for reliable color printing, featuring a print resolution of 1200 x 1200 dpi. It is equipped with advanced color management technologies, ensuring accurate color reproduction across various media types. This model also supports a comprehensive range of connectivity options, including USB, Ethernet, and mobile printing capabilities, allowing users to print directly from their smartphones or tablets.

All three models are powered by Simitri HD toner technology, which is designed to enhance image quality while being environmentally conscious. The toner particles are smaller and more uniform, resulting in smoother color gradients and deeper blacks. Additionally, the Energy Star certification ensures that these devices operate efficiently, reducing energy consumption without sacrificing performance.

In summary, the Konica Minolta 350, 250, and BP-200 models represent a commitment to quality, efficiency, and versatility in printing technology. Their advanced features, user-friendly interfaces, and ecological credentials make them an excellent choice for organizations looking to streamline their printing processes while maintaining high standards of quality. Whether for high-volume tasks or everyday office printing, these devices stand out as reliable options in the competitive landscape of office equipment.
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