Scan function troubleshooting Chapter 11

 

11

Scan function troubleshooting

 

 

11.3Troubleshooting

Perform the procedures described below to troubleshoot a malfunction.

Internet fax transmission/Scan to E-Mail

Symptom

Cause

Action

Cannot send

The connection is incorrect.

Check the hub LED indicator and check

 

 

the connection status.

 

 

 

 

A user is logging on and send-

Register the e-mail address of the user

 

ing e-mails when a user e-mail

who is logging on.

 

address is not registered.

 

 

 

 

 

Required settings for this ma-

Specify the required network settings.

 

chine have not been regis-

Refer to page 2-4.

 

tered.

 

 

 

 

 

The LAN cable is broken.

Replace the LAN cable.

 

 

 

 

Other causes

Check the communication malfunction

 

 

under “Type” in the job list, and refer to

 

 

the error code. Refer to page 11-3.

 

 

 

Transmission is

The destination terminal does

Specify the settings such as the size,

possible, but the

not have the ability to process

quality, and encoding method supported

image cannot be

the transmitted image.

by the destination terminal, and then

output on the des-

 

send the data again. Refer to page 2-36.

tination terminal

 

 

No text was inserted into the

Depending on the e-mail software, at-

and computer.

 

transmitted document.

tachments cannot be viewed when only

 

 

the attachment is sent without text.

 

 

Specify the settings to insert text into the

 

 

document being sent, and then send the

 

 

document again. Refer to page 2-36.

 

 

 

The transmission

Time may be required to can-

Wait until the job is canceled.

cancellation has

cel an Internet fax.

 

been specified, but

 

 

it is not canceled.

 

 

 

 

 

Internet fax reception

 

Symptom

Cause

Action

Cannot receive

The connection is incorrect.

Check the hub LED indicator and check

 

 

the connection status.

 

 

 

 

The Auto Receive Check set-

Specify the time interval to check recep-

 

ting is not specified.

tion automatically. Refer to page 2-30.

 

 

 

 

Required settings for this ma-

Specify the required network settings.

 

chine have not been regis-

Refer to page 2-4.

 

tered.

 

 

 

 

 

The same POP3 user name is

Do not use the same POP3 user name

 

being used by another e-mail

with other e-mail software.

 

software and user.

 

 

 

 

 

The LAN cable is broken.

Replace the LAN cable.

 

 

 

11-6

200/250/350

Page 448 Page 450
Page 449
Image 449
Konica Minolta BP-200 manual Troubleshooting, 11-6 200/250/350
Page 448 Page 450

BP-200, 250, 350 specifications

The Konica Minolta 350, 250, and BP-200 are part of the innovative and versatile product lineup designed for commercial and office environments. Each model exhibits a blend of advanced technology, user-friendly features, and exceptional performance, catering to the demanding needs of various businesses.

The Konica Minolta 350, capable of producing up to 35 pages per minute, combines high-speed printing with impressive quality, ensuring sharp text and vibrant images. It offers a maximum paper capacity of 6,650 sheets, allowing for extended printing without frequent interruptions. With a variety of finishing options, including stapling, booklet making, and hole punching, it provides flexibility for any project, from simple documents to professionally bound reports.

The 250 model, on the other hand, offers a speed of up to 25 pages per minute, making it ideal for smaller workgroups or those with moderate printing needs. Its compact design fits seamlessly into any office setup while still providing robust functionality. The Konica Minolta 250 also features a user-friendly touchscreen interface that allows for easy access to various functions and settings, enhancing productivity.

The BP-200, which stands for "Business Printer," is designed for reliable color printing, featuring a print resolution of 1200 x 1200 dpi. It is equipped with advanced color management technologies, ensuring accurate color reproduction across various media types. This model also supports a comprehensive range of connectivity options, including USB, Ethernet, and mobile printing capabilities, allowing users to print directly from their smartphones or tablets.

All three models are powered by Simitri HD toner technology, which is designed to enhance image quality while being environmentally conscious. The toner particles are smaller and more uniform, resulting in smoother color gradients and deeper blacks. Additionally, the Energy Star certification ensures that these devices operate efficiently, reducing energy consumption without sacrificing performance.

In summary, the Konica Minolta 350, 250, and BP-200 models represent a commitment to quality, efficiency, and versatility in printing technology. Their advanced features, user-friendly interfaces, and ecological credentials make them an excellent choice for organizations looking to streamline their printing processes while maintaining high standards of quality. Whether for high-volume tasks or everyday office printing, these devices stand out as reliable options in the competitive landscape of office equipment.
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