Kyocera S-9100DN Troubleshooting, General Guide, Symptom, Check Items, Corrective Action, Ready

Chapter 4 Troubleshooting

This chapter explains how to handle printer problems that may occur. If a problem cannot be corrected, contact your Kyocera Mita dealer.

This chapter explains the following topics:

•General Guide

•Print Quality Problems

•Indicators and Messages

•Correcting a Paper Jam

1. General Guide

If some kind of problem should occur, check the following before concluding the printer is broken;

Symptom		Check Items		Corrective Action
The printer will not print	Check the	READY	Off	Look through the items below and check anything that
from the computer.	indicator.			seems appropriate.
			Flashing	An error has occurred. Check the message display, and
				then take measures seeing Indicators and Messages on
				page 4-4.
			Lit	See the appropriate item below.
	Check the ! ATTENTION		Flashing	See Indicators on page 4-4.
	indicator.
			Lit
	A maintenance message appears in the			See Maintenance Messages on page 4-4.
	message display.
Print quality is not good.				See Print Quality Problems on page 4-2.
Paper is jammed.				See Correcting a Paper Jam on page 4-8.
Nothing lights on the	Check that the power cord is properly plugged			Turn off the printer’s power, plug in the power cord
operator panel even	into the power outlet.			securely, and try turning on the printer’s power again.
when power is turned on
	Check that the main switch is really in the ON (￿[￿) position.
and the fan makes no
noise.
The printer prints a status	Check the interface cable.			Connect both ends of the interface cable securely. Try
page, but data from the				replacing the printer cable. For details on the parallel
computer is not being				interface for this printer, see Appendix C Host Computer
printed normally.				Interface.
	Check program files and application			Try printing another file or using another print command. If
	software.			the problem occurs only with a specific file or application,
				check the printer settings for that application.

If you still cannot correct a printer problem even after checking the above, please contact your Kyocera Mita dealer.

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