Kyocera S-9100DN Troubleshooting, Printed Results, Corrective Action, Check the EcoPrint setting

Chapter 4 Troubleshooting

Printed Results	Corrective Action
Faint or blurred printing	Check the EcoPrint setting.
	When this setting is On, switch it to Off on the operator panel. (See
	Setting the Print Quality on page 3-30.)
	Check the operator panel.
	• If the Toner low TK-70message is displayed and the
	! ATTENTION indicator is flashing, install a new toner kit. See Toner
	Container Replacement on page 6-1.
	• Set the print density from the operator panel to a higher level than the
	current setting. See Adjusting the Print Density on page 3-31.
	• Make sure the paper type setting is correct. See Paper Type on
	page 5-5.
	Clean the charger wire.
	Open the printer front cover. Pull the cleaning knob slowly in and out a
	few times. See Toner Container Replacement on page 6-1.
Grey background.	Refresh drum.
	See the following procedures in the operator panel and try cleaning the
	drum surface using the printer's built-in cleaning system.
	1. Press the MENU key, and then press the 3 or 4 key to display >Others.
	2. Press the 2 key , and then press the 3 or 4 key to display >Service >.
	3. Press the 2 key, and then press the 3 or 4 key to display >>Drum.
	And then press the ENTER key twice.
	4. The message display shows Please wait, and then the drum starts
	turning and stops after approx.3 minutes. The printer reverts to Ready.
	Check the operator panel.
	If the Toner low TK-70message is displayed and the ATTENTION
	indicator is flashing, install a new toner kit. See Toner Container
	Replacement on page 6-1.
	Check the print density.
	Display the print density menu from the operator panel and select a
	lighter density setting. See Adjusting the Print Density on page 3-31.
	Clean the charger wire.
	Open the printer front cover. Pull the cleaning knob slowly in and out a
	few times. See Toner Container Replacement on page 6-1.
	Check the charger unit installation.
	Open the printer front cover and check that the main charger unit is
	correctly installed and seated as far as it will go. See Toner Container
	Replacement on page 6-1.
Dirt on the top edge or back of the paper	Check the paper chute and the ramp.
	Open the printer left cover and check for toner on the paper ramp. Clean
	the paper ramp using a soft, dry, lint-free cloth. See Toner Container
	Replacement on page 6-1.
	Check the transfer roller.
	Open the printer left cover 1 and
	check the transfer roller.
	If the transfer roller is dirty with toner,
	try printing several pages.
	Transfer Roller
Characters out of position.	Check the file or program.
	Check whether the problem is being caused by a PRESCRIBE
	command error. If the problem occurs only with a specific file or program,
	the most likely cause is an error in a parameter to a command or
	command syntax.

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