Kyocera S-9100DN Print Quality Problems, Troubleshooting, Printed Results, Corrective Action

Chapter 4 Troubleshooting

2. Print Quality Problems

As the following table shows, there are many possible causes of print quality problems, such as blank output. The troubleshooting pro- cedure for each type of problem is explained below. If you still cannot solve the problem, contact your Kyocera Mita dealer.

	Printed Results	Corrective Action
Completely blank printout		Check the toner container.
		Open the printer front cover and check that the toner container is
		correctly installed in the printer. See Toner Container Replacement on
		page 6-1.

All-black printout	Check the main charger unit.
	Open the printer front cover and check that the main charger unit is
	correctly installed.

Dropouts, horizontal streaks, stray dots	Clean the charger wire.
	Open the printer front cover. Pull the cleaning knob slowly in and out a
	few times. See Toner Container Replacement on page 6-1.

Refresh drum.

See the following procedures in the operator panel and try cleaning the drum surface using the printer’s built-in cleaning system.

1. Press the MENU key, and then press the 3 or 4 key to display >Others.

2.Press the 2 key , and then press the 3or 4 key to display >Service >.

3.Press the 2 key, and then press the 3 or 4 key to display >>Drum. And then press the ENTER key twice.

4.The message display shows Please wait, and then the drum starts turning and stops after approx.3 minutes. The printer reverts to

Ready.

Black or white vertical streaks	Check the operator panel.
	If the Toner low TK-70message is displayed and the ! ATTENTION
	indicator is flashing, install a new toner kit. See Toner Container
	Replacement on page 6-1.

Clean the charger wire.

Open the printer front cover. Pull the cleaning knob slowly in and out a few times. See Toner Container Replacement on page 6-1.

(Continued on next page)

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