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LaCie Brick Hi-Speed USB 2.0

Troubleshooting

page 24

Desktop Hard Drive User’s Manual

 

The Issue

Questions to Ask

The drive is not

Is the file system supported by your

recognized.

Operating System?

 

Does your computer’s configuration

 

meet the minimum system

 

requirements for use with this drive?

 

Was the drive originally formatted

 

as a removable disk?

Possible Solutions

Check the documentation for your Operating System.

Check section 1.1. Minimum System Requirements.

If the drive is configured as a removable drive under Windows 98SE or Windows Me, the removable setting will need to be re-checked each time that the drive is taken to a new system. To do this, go to the Device Manager and click on the Drives Settings tab.

Error messages under Did you get an Error –50 message

Mac OS 10.x. while copying to a FAT 32 volume?

When copying files or folders from Mac OS 10.x to a FAT 32 volume, certain characters cannot be copied. These characters include, but are not limited to:

? < > / \ :

Check your files and folders to ensure that these types of characters are not being used.

 

Did you get an error message

 

telling you that the drive has been

 

disconnected when coming out of

 

sleep mode?

The drive is working

Are other USB devices connected to

slowly.

the same port?

Simply ignore this message. The drive will remount to the desktop. LaCie drives conserve power by spinning down when you set your computer to sleep mode, and when the computer is “woken” from sleep, it does not give the drive enough time to spin-up from its sleep mode.

Disconnect any other USB devices and see if performance improves.

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LaCie Troubleshooting, LaCie Brick Hi-Speed USB, Desktop Hard Drive User’s Manual, page, The Issue, Questions to Ask