AMX HDMI-UTPRO-0808 System Error Codes on Control Panel LCD, Enter $ERR=1, Enter $ERR=0

Models: HDMI-UTPRO-0808

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System Error Codes on Control Panel LCD

Operating the Control Panel

System Error Codes on Control Panel LCD

If you are experiencing problems with your HDMI UTPro, you can enable error code reporting on the control panel’s LCD (see below). If the system has an error code associated with the problem, the error code will then display on the LCD.

The most common error code likely to appear on the LCD is listed in the table.

Most Common System Error Code

Error Code

Name

Meaning

Troubleshooting Strategies

 

 

 

 

 

EFF8002

Enclosure

The operation was not completed

Re-send the command.

 

time out error

before the timer expired.

Check the power indicators.

 

 

 

 

 

Other error codes rarely appear. Note that the error code in the table starts with an E. Error codes can also start with a W (warning), an A (alarm, requires immediate attention), or an I (information). If an error code other than EFF8002 appears, note the specific number and contact technical support (see page 43).

The following instructions are for using a terminal emulation program on a PC (to establish connection, see page 39).

To enable error code reporting:

1.Enter $ERR=1!

The system responds with V

Note: If the power is cycled, you will need to enable error code reporting again.

To turn off error code reporting:

1.Enter $ERR=0!

Error Codes – General Troubleshooting

Error codes can appear either on the control panel or in a terminal emulation program, such as TeraTerm, PuTTY, or HyperTerminal.

When you are using the control panel, one of the most common troubleshooting strategies is to re-send the command to see if the error was simply a time out error.

When you are using BCS (Basic Control Structure) commands, one common troubleshooting strategy is to enter the command again. Often the command has simply been entered incorrectly (e.g., omitting an output in a Change command).

Instruction Manual – HDMI-UTPRO-0808

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Page 59
Image 59
AMX HDMI-UTPRO-0808 System Error Codes on Control Panel LCD, Enter $ERR=1, Enter $ERR=0, Most Common System Error Code