System Diagnostics Programmer’s Interface | AMX HDMI-UTPRO-0808

Overview and General Specifications

Control Options

HDMI UTPro systems support two main protocols: TCP/IP and XNNet (protocol used by control panel). Several control options are available. Multiple control methods can be used on the same system.

Native NetLinx Interface

The HDMI UTPro can be integrated with any NetLinx Central Controller and appears in NetLinx Studio (Version 3 or higher is required) as a NetLinx device.

Front Control Panel

The HDMI UTPro comes standard with a front control panel. Even if another method of control is preferred, the control panel can be used for system verification, redundant control, and troubleshooting.

AMX Control Devices

The HDMI UTPro is compatible with a number of AMX control devices. For control programming information, see the instruction manual for the specific interface.

Third-Party Controllers

A third-party controller can also be attached to the Control (DB-9 serial) port on an HDMI UTPro enclosure (note that this port cannot provide the additional NetLinx functionality which is available through the LAN 10/100 port). If using a third-party controller, see the controller documentation for operating instructions.

System Diagnostics (Programmer’s Interface)

The HDMI UTPro displays system information in its splash screen for diagnostic purposes. The information indicates the current status and well-being of the system components. The splash screen can be accessed using a terminal emulation program (e.g., TeraTerm, PuTTY, or HyperTerminal). For additional information, see Appendix B on page 106.

Instruction Manual – HDMI-UTPRO-0808	23

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AMX HDMI-UTPRO-0808 instruction manual System Diagnostics Programmer’s Interface, Control Options, Native NetLinx Interface

Contents

HDMI-UTPRO-0808 Limited Warranty RETURN, Repair and Replacement Contents Defining and Executing Global Presets Global Preset Mode Appendix B Programmer’s Interface for System Diagnostics 106 ESD Warning Important Safety Information and Instructions Information et directives de sécurité importantes British Standards Notice Copyright NoticeLiability Notice US FCC Notice UL and the UL logo are trademarks of UL LLC Trademark Notices Product Notes Overview and General SpecificationsApplicability Notice Hdmi UTPro Rear Panel Components Power ReceptacleHdmi UTPro Front Panel Components Ethernet and Serial Components Ethernet Plus Serial Control and ConfigurationCPU / Serial Control CPU Components System Serial Number Transport Connectors HDMI-UTPRO-RX Components HDMI-UTPRO-RX Receiver Serial Control Optional Serial Port Default Communication SettingsDefault Serial Settings IR Control Optional HDMI-UTPRO-0808 Specifications HDMI-UTPRO-0808 Product Specifications See Rear Panel Components Digital Video Hdmi Specifications Digital Video Hdmi Specifications Established Timings Standard Timing Resolution Refresh Rate Max IdentificationResolution Refresh Rate Standard Timings Channels Sampling Frequency CEA Video Information Code VIC FormatsAudio Data Block Refresh Rate and Aspect Ratio Configuration Options HDMI-UTPRO-RX SpecificationsConfiguration Information and Control Options Routing Configuration Information Front Control Panel System Diagnostics Programmer’s InterfaceControl Options Native NetLinx Interface Site Recommendations Installation and SetupGeneral Hazard Precautions Unpacking Tips UnpackingReliable Earthing Grounding Optional items for rack installation System DiagramRack Installation and System Setup Required items for rack installation Installation Procedure Installation Recommendations Additional Installation Options To install and set up an Hdmi UTPro in a rack Bottom Hdmi Inputs and UTP Outputs Used for Transport Attaching Cables for Switching/TransportTop Hdmi Inputs and Hdmi Outputs Used for Matrix Switching Important Twisted Pair Cable Recommendations UTP Cable Pinouts LEDs on RJ-45 ConnectorsUTP Cable Requirements HDMI-UTPRO-RX To attach cables for switching/transport IR Emitter IR Control OptionalIR Receiver To connect an IR Receiver to the HDMI-UTPRO-RX Receiver NetLinx LED Establishing an Ethernet 10/100 Network ConnectionCable Requirements for LAN Connection or a PC’s NIC card System Setup for a LAN Connection LEDs on LAN 10/100 Ethernet RJ-45 Connector Determining IP address for Hdmi UTPro To connect an Hdmi UTPro to a LANWorkaround for Networks that Do Not Utilize Dhcp To test the Hdmi UTPro WebConsole connection Serial Port RJ-12 Cable Adapter Kit FG-RS01K Serial Port Default Communication SettingsDefault Serial Port Settings To connect an external serial device Hdmi UTPro RJ-12 Port SettingsRS-01 Adapter Cable FG-RS01 Serial Port RJ-12 Pinout PC Requirements for BCS Control Port DB-9 Hdmi UTPro DB-9 Port Settings Applying Power and StartupPower-Up Sequence To apply power Control Panel Startup Executing a Test Switch To execute a test switch using BCS commands Executing a Test Switch Using BCS Commands AMX Contact Information Installation TroubleshootingTechnical Support Control Panel Overview Operating the Control Panel Input Keys 1-8 and Output Keys Power LEDTake Key Function Menu Options Function Menu Overview and Options Function Menu Executing Switches Change ModeWorking With the Function Menu To execute a switch To change the virtual matrix Changing the Virtual Matrix To disconnect inputs and outputs Disconnecting Switches Disconnect Mode To verify the status of a signal Verifying Signal Status Status ModeDefining and Executing Global Presets Global Preset Mode To define a global preset To execute a global preset To execute a local preset Executing Local Presets Local Preset Mode To lock the control panel Locking and Unlocking Lock ModeLocking the Control Panel Checking the Software Version Software Version Screen Setup OptionsUnlocking the Control Panel To unlock the control panel To change the default virtual matrix Default Virtual Matrix To reload the configuration file Reloading the Configuration File Error Codes General Troubleshooting System Error Codes on Control Panel LCDTo enable error code reporting To turn off error code reporting Hdmi UTPro System Conditions Setting Up Hdmi SystemsSystem Overview Hdcp Source Device Five Steps in Content Protection ProcessSupported Number of Sinks Unsuccessful Transmission in System Four Examples of Hdcp Source Sink Support through FIG To determine sink support maximum up to 8 on a source device Determining Sink Support Maximum on a Source Device R1HDMI-UTPRO-0808 Example of Determining Sink Support FIG Control Suggestions Dealing with Sources with Limited Sink SupportSystem Design Considerations Example of Reducing Sinks Initializing InstaGate Technology Troubleshooting AudioAudio Problems Possible Solutions CI1O*T CI2O*T CI3O*T CI4O*T CI5O*T CI6O*T CI7O*T CI8O*T Hdmi UTPro Serial Port Settings Commands to Clear Persistence of the Sink Key Cache Hdmi Connector’s Sink Key CacheCommand to Persist Save Sink Key Cache Determining the IP Address of the Hdmi UTPro Accessing Zero-Config Information in NetLinx StudioHdmi UTPro WebConsole Overview Zero-Config list showing network with HDMI-UTPRO-0808 Accessing the WebConsole To access the WebConsole Control Admin MenuControl Commands To send commands to the Hdmi UTPro Device Configuration Tab Device ConfigurationTo send commands to an HDMI-UTPRO-RX Connection Modes and Mode Settings Options Changing the Connection ModeChanging the Mode Settings Authentication Settings Login Information Security SettingsEnable / Disable Security Settings To log into the Configuration Manger with security enabled IP Settings IP Settings Port Settings To modify Standalone settings in the Clock Manager Editing the Clock Manager SettingsClock Manager Mode Manager Time Sync Settings Clock Manager Daylight Savings Manager To adjust Daylight Savings setting in the Clock Manager Clock Manager Nist Server Manager To adjust Nist Servers settings in the Clock Manager Example of typical response when system is pinged WebConsole Troubleshooting To add an exception to the proxy setting information Changing the Proxy Setting Click Advanced Proxy Settings dialog box opens Device Numbering Hdmi UTPro NetLinx Programming Ports 1-3 on HDMI-UTPRO-RX Hdmi UTPro SENDCOMMANDs SENDCOMMANDs InstaGate commands Hdmi UTPro Serial SENDCOMMANDs Serial SENDCOMMANDs To send a firmware *.KIT file to the Hdmi UTPro Hdmi UTPro Firmware UpgradesTo prepare for a firmware upgrade Sending a Firmware *.KIT File To the Hdmi UTPro Browse For Folder dialog NetLinx Studio Hdmi UTPro Firmware Upgrades HDMI-UTPRO-RX NetLinx Programming Channel Function HDMI-UTPRO-RX SENDCOMMANDsCHANNELs IR CHANNELs IR SENDCOMMANDsIR SENDCOMMANDs HDMI-UTPRO-RX IR SENDCOMMANDs Ctof Xchm Chard HDMI-UTPRO-RX Serial SENDCOMMANDs Sendcomman D To prepare for IRL file transfers HDMI-UTPRO-RX IRL File TransfersPreparing for IRL File Transfers To send an IR Library *.IRL file to the HDMI-UTPRO-RX Transferring IRL Files Enter Device Mapping Information dialog NetLinx Studio Additional Documentation Applicability Matrix Switchers and EdidAppendix a Edid Programmer Edid Overview Determining the Need for Edid Programming PC System Requirements for Edid Programmer Installing the Edid ProgrammerReading and Saving Edid Data from a Destination Device Hdmi UTPro Using Cable Adapters Custom Hdmi Edid Files for Handling Audio Concerns Troubleshooting ExampleProblem Solution System Component Information Appendix B Programmer’s Interface for System DiagnosticsVerbosity Settings To access the lowest level of verbosity for all components Using BCS to Access System Diagnostic InformationComponent Identity Settings Default Settings Splash Screens Displaying System Information Power-Up Splash ScreenSplash Screen Examples 109 Applicability Notice Appendix C Managing Configuration FilesAutomatic Configuration To launch XNConnect Installing and Launching XNConnectSystem Requirements Hardware View Discovering the SystemNavigating the Interface To discover a system To customize the channel names Modifying an .xcl Configuration FileVirtual Matrices View Modifying Source and Destination Channel Names Setting the Control Panel Password To create a new local preset To set the password and load it to the control panelCreating Local Presets 116 To load an .xcl configuration file to the enclosure’s CPU Loading an .xcl Configuration File Device Discovery Support Example Example Virtual Channels and Virtual Matrices Appendix D Creating Virtual Matrices Physical Matrix To view the properties of the connectorsCreating a New Virtual Matrix Process Overview To create a new virtual matrix Preparing Existing VMs Click OK Assign Signals to Matrices dialog box opens 123 124 Char Hex Appendix E Ascii / Hex 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