Getting Technical Assistance

Should you encounter questions or problems with your FW-6420, Lanner Electronics is ready to assist you within the guidelines of our product support programs. First, check the electronic product documentation for assistance. If you still cannot find the solution to your problem, contact Lanner sales team with the following information handy:

„FW-6420 model name

„Part number

„Local network configuration details

„The abnormal behavior and/or error messages reported by your network system

„Your questions, or a description of the problem you are experiencing

Call, fax, or e-mail Lanner Electronics for technical support.

Phone: 886-2-8692-6060

Fax: 886-2-8692-6101

E-mail:sales@lannerinc.com

About this Manual

This target audience of this manual includes users, administrators and technicians. This publication is a useful reference when installing, configuring, operating and managing the FW-6420. This breakdown and short descriptions of this manual’s contents are as follows:

„Chapter 1 – Introduction provides an overview of the FW-6420 mini desktop network security appliance, including its related features, application usage and technical specifications list. The chapter also guides users through the pre and post installation process by listing safety tips plus an overall detailed description of the control board and system and their vital components.

„Chapter 2 – Introduce Hardware Installation

„Chapter 3 – Award BIOS Setup

„Appendix A –summarizes the specification of the power adapter

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Lanner electronic FW-6420 manual Getting Technical Assistance, About this Manual