Solution:Whenyourcomputerisnotturnedon,pressingtheejectbuttondoesnotcausethedrivetrayto
open.Makesurethatthecomputeristurnedonandthatthedriveconnectorisrmlyconnectedtothe
computer.
Ifthetraystilldoesnotopen,makesurethatthecomputerisrunning,andinserttheendofastraightened
paperclipintotheemergencyejecthole.Thetraywillopen.
Problem:Anopticalmedium,suchasaCD,DVD,orCD-RWdisccannotberead.
Solution:MakesurethattheCD,DVD,orCD-RWdiscisnotdirty.Ifitis,cleanitwithacleanerkit.
TestanotherCD,DVD,orCD-RWdisc.Ifthecomputercanreadtheotherdisc,therstdiscmightbe
defective.
Makesurethatthediscisloadedonthecenterpivotofthedrivewiththelabelsideup.(Youshouldheara
click.)
Makesurethatthediscisinoneofthefollowingformats:
MusicCD
CD-ROMorCD-ROMXA
MultisessionphotoCD
VideoCD
DVD-ROM(DVD-video)
Problem:ThecomputercannotplayaCD,orthesoundqualityisnotgood.
Solution:Besurethatthediscmeetsthestandardsforyourcountry.Usually,adiscthatmeetsthelocal
standardsismarkedwithaCDlogoonthelabel.Ifyouuseadiscthatdoesnotmeetthesestandards,we
cannotguaranteethatitwillplay,orthat,ifitdoesplay,thesoundqualitywillbegood.
Problem:TheHDDVDtabintheWinDVD8programisdimmedandIcannotuseit.
Solution:YourcomputerdoesnotsupportanHDDVDdrive.
Softwarepr oblems
Problem:Anapplicationdoesnotruncorrectly.
Solution:Makesurethattheproblemisnotbeingcausedbytheapplication.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheapplication.Refertothemanuals
suppliedwiththeapplication.
Checkthefollowing:
Theapplicationisdesignedtooperatewithyouroperatingsystem.
Otherapplicationsruncorrectlyonyourcomputer.
Thenecessarydevicedriversareinstalled.
Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheapplicationpr ogram,refertothemanualssupplied
withtheapplication.
152UserGuide