Note:Tochangethecolorsettings,selecttheMonitortab,thensetColors.
16.ClickOK.
Problem:Thescreenisunreadableordistorted.
Solution:Makesurethat:
•Themonitorinformationiscorrectandtheappropriatemonitortypeisselected.Refertothesolution
totheaboveproblem.
•Makesurethatanappropriaterefreshrateisselectedbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectrical
outlet.
2.T urnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,andclickScreenresolution.
Note:Ifyourcomputercannotdetectthee xternalmonitor,clicktheDetectbutton.
4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).
5.ClickAdvancedSettings.
6.ClicktheMonitortab.
7.Selectthecorrectscreenrefreshrate.
Problem:Wrongcharactersaredisplayedonthescreen.
Solution:Didyoufollowthecorrectprocedurewheninstallingtheoperatingsystemorapplicationprogram?
Ifyoudid,havetheexternalmonitorserviced.
Problem:TheExtenddesktopfunctiondoesnotwork.
Solution:EnabletheExtenddesktopfunctionbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectrical
outlet.
2.T urnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,andclickScreenresolution.
4.ClicktheMonitor-2icon.
5.SelectExtendthesedisplaysformultipledisplays.
6.ClicktheMonitor-1icon(fortheprimarydisplay,thecomputerdisplay).
7.Settheresolutionfortheprimarydisplay.
8.ClicktheMonitor-2icon(fortheexternalmonitor).
9.Setthescreenresolutionforthesecondarydisplay.
10.Settherelativepositionofeachmonitorbydr aggingitsicon.Youcansetthemonitorsinanyrelative
position,buttheiconsmusttoucheachother.
11.ClickOKtoapplythechanges.
Note:Tochangethecolorsettings,right-clickonthedesktop,andclickScreenresolution.Click
AdvancedSettings,selecttheMonitortab,thensetColors.
Problem:IfyouusetheExtenddesktopfunction,youcannotsetahigherresolutionorhigherrefresh
rateonthesecondarydisplay.
Chapter10.Troubleshootingcomputerproblems145