Chapter 11. Getting support

This chapter provides information about getting help and support from Lenovo.

“Before you contact Lenovo” on page 155

“Getting help and service” on page 155

“Purchasing additional services” on page 157

Before you contact Lenovo

Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Web site.

Registering your computer

Register your computer with Lenovo at http://www.lenovo.com/register. For more information, see “Register your computer” on page 19.

Downloading system updates

Downloading updated software might resolve problems you experience with your computer.

To download updated software, go to the following Web site and follow the instructions on the screen: http://www.lenovo.com/support

Recording information

Before you talk to a Lenovo representative, record the following important information about your computer.

Recording problem symptoms and details

Collect the answers to the questions below before you call for help. Then, you will be able to get help as quickly as possible.

What is the problem? Is it continuous or intermittent?

Is there an error message? What is the error code, if any?

What operating system are you using? Which version?

Which software applications were running at the time of the problem?

Can the problem be reproduced? If so, how?

Recording system information

The serial number label is on the bottom of your computer. Record the machine type and the serial number.

What is the name of your Lenovo product?

What is the machine type?

What is the serial number?

Getting help and service

If you need help, service, technical assistance, or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information

© Copyright Lenovo 2012

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Lenovo 2344BMU manual Getting support, Before you contact Lenovo, Getting help and service

2344BMU specifications

The Lenovo 2344BMU, often recognized for its blend of performance and efficiency, caters to a wide range of users, from students to professionals. This laptop is part of Lenovo's esteemed lineup, which is known for its robust construction and versatile features.

One of the standout characteristics of the Lenovo 2344BMU is its sleek design, which combines modern aesthetics with functionality. The lightweight chassis makes it easily portable, making it an ideal companion for those on the go. The laptop's display features a vibrant resolution, providing crisp visuals that enhance the user experience whether for work or entertainment.

At the heart of the 2344BMU lies an Intel processor, delivering efficient performance that ensures seamless multitasking. Coupled with sufficient RAM, the device can handle daily tasks, from web browsing to running demanding applications, with remarkable ease. The inclusion of solid-state drives (SSD) in this model is another highlight, significantly improving boot times and application load speeds.

In terms of connectivity, the Lenovo 2344BMU comes equipped with multiple USB ports, an HDMI output, and an Ethernet port, allowing for versatile connectivity options. This makes it easy to connect to various external devices, such as monitors and storage devices, enhancing its usability for presentations and data sharing.

Another key feature of the 2344BMU is its comprehensive battery life. It is designed to support extended usage without the need for frequent recharging, making it ideal for users who may need to work away from power outlets. The device also incorporates energy-efficient components, contributing to lower energy consumption, which is a boon for eco-conscious users.

In terms of software, the Lenovo 2344BMU typically comes pre-installed with a user-friendly operating system, often Windows, which provides access to a myriad of applications and services. Lenovo also integrates its own software solutions, enhancing security and system performance.

Overall, the Lenovo 2344BMU stands out for its combination of portability, performance, and connectivity features. This makes it an excellent choice for a diverse user base looking for a reliable and efficient laptop. Whether for personal use, academic pursuits, or professional tasks, the 2344BMU delivers solid performance to meet various computing needs.