Lenovo 2518X01, 2522K4U manual ThinkPad T410 and T410i Hardware Maintenance Manual

•Authorized IBM Business Partners can access Eclaim at the following Web site: https://wca.eclaim.com

Using eSupport

For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory)

•eSupport can be used to view the list of key commodities built in a particular machine serial (this is the same record found in PEW).

•eSupport can be accessed at the following Web site: http://www.lenovo.com/support

•To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Type in the model type and serial number. The key commodities will be returned in the eSupport record under PARTS SHIPPED WITH YOUR SYSTEM.

For the Remaining FRUs (the complete list of FRUs at the MT Model level)

•eSupport can be used to view the complete list of FRUs for a machine type and model.

•To view the complete list of FRUs, type in the machine type and model (Example: 1829-CTO) under QUICK PATH. Under “View by Document Type” select PARTS INFORMATION. Under “Filter by Category” select SERVICE PARTS. Under “Parts Information by Date” select SYSTEM SERVICE PARTS. The list of service parts by description, with applicable machine type model and FRU will be displayed.

Using the HMM

For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory)

Use the HMM as a back-up to PEW and eSupport to view the complete list of FRUs at the MT Model level.

42ThinkPad T410 and T410i Hardware Maintenance Manual