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ThinkCentre User Guide
Models:
3484JMU
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Troubleshooting
Specs
Install
FAQ
Bluetooth
Password
Wireless LAN problem
Maintenance
Solving recovery problems
Replacement power cords
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ThinkCentre
User Guide
Machine Types:
3484, 3485, and 3492
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Contents
ThinkCentre User Guide
Third Edition September Copyright Lenovo
Contents
Appendix A. Notices 111
Index
Iv ThinkCentre User Guide
Service and upgrades
Important safety information
Static electricity prevention
Extension cords and related devices
Power cords and power adapters
External devices
Plugs and outlets
Heat and product ventilation
Operating environment
Modem safety information
Cleaning and maintenance
Power supply statement
Laser compliance statement
ThinkCentre User Guide
Product overview
Features
Connectivity
System management features
Power supply
Input/Output I/O features
Security features
Preinstalled software programs
Linux Microsoft Windows XP Professional SP
Accessing Lenovo programs on the Windows 7 operating system
Specifications
Lenovo programs
Program Icon name
Accessing Lenovo programs from Control Panel
An introduction to Lenovo programs
Accessing Lenovo programs on the Windows 8 operating system
Communications Utility
Fingerprint Software
Lenovo Solution Center
Lenovo Settings
Password Manager
Power Manager
Locations
System Update
View Management Utility
Front connector, control, and indicator locations
Connector Description
Locating connectors on the rear of your computer
Component locations
Locating components
System board part locations
Locating parts on the system board
Drive bay locations
Locating internal drives
Machine type and model label
Machine type and model label
ThinkCentre User Guide
Frequently asked questions
Using your computer
Accessing Control Panel on the Windows 8 operating system
Where can I find help about the Windows operating system?
Using Windows shortcut keys
Using the keyboard
Using the blue ThinkVantage button
Using a fingerprint reader
Adjusting audio
Using the wheel mouse
Setting the volume from the desktop
Adding the volume icon to the taskbar
Using CDs and DVDs
Setting the volume from Control Panel
Sound section, click Adjust system volume
Handling and storing CD and DVD media
Recording a CD or DVD
Playing a CD or DVD
ThinkCentre User Guide
You and your computer
Accessibility and comfort
Arranging your workspace
Comfort
Air circulation
Glare and lighting
Electrical outlets and cable lengths
Registering your computer
Voltage-selection switch
Moving your computer to another country or region
Replacement power cords
Security
Security features
Locking the computer cover
Installing a padlock
Bios passwords
Using passwords
Attaching an integrated cable lock
Configuring the fingerprint reader
Windows passwords
Using and understanding firewalls
Protecting data against viruses
Security
ThinkCentre User Guide
Installing or replacing hardware
Installing or replacing hardware
Installing external options
Handling static-sensitive devices
Removing the computer cover
Removing the computer cover
Removing the front bezel
Removing and reinstalling the front bezel
What to do next
Installing or replacing a PCI card
Removing the screw that secures the PCI card latch
Removing a PCI card
Installing a PCI card
Installing or replacing a memory module
Removing a memory module
Installing a memory module
Replacing the battery
Replacing the primary hard disk drive
Removing the old battery
Removing the primary hard disk drive
Replacing the optical drive
Installing the hard disk drive
Removing the optical drive
Installing the optical drive
Replacing the power supply assembly
Removing the screws for the power supply assembly
Replacing the heat sink and fan assembly
Removing the heat sink and fan assembly
Replacing the microprocessor
Accessing the microprocessor
Installing the microprocessor
Removing the front audio and USB assembly
Replacing the front audio and USB assembly
Removing the WiFi adapter card
Replacing the WiFi units
Removing the WiFi adapter card
Removing the WiFi card module
Removing the screws that secure the WiFi card module
Installing the WiFi units
Installing the WiFi card module
Installing the WiFi antenna cables
Installing the rear WiFi antenna
Installing or removing the rear WiFi antenna
Removing the rear WiFi antenna
Installing the front WiFi antenna
Installing or removing the front WiFi antenna
Connect the front antenna cable to the WiFi card module
Replacing the keyboard or mouse
Removing the front WiFi antenna
Connecting the USB keyboard or mouse
Completing the parts replacement
Obtaining device drivers
Reinstalling the computer cover
Recovery information for the Windows 7 operating system
Recovery information
Creating and using recovery media
Creating recovery media
Performing backup and recovery operations
Using recovery media
Performing a backup operation
Performing a recovery operation
Using the Rescue and Recovery workspace
Click the Restore your system from a backup icon
Using a rescue medium
Creating and using a rescue medium
Creating a rescue medium
Reinstalling preinstalled applications
Reinstalling preinstalled applications and device drivers
Reinstalling preinstalled device drivers
Reinstalling device drivers
Reinstalling software programs
Solving recovery problems
Refreshing your computer
Recovery information for the Windows 8 operating system
ThinkCentre User Guide
Starting the Setup Utility program
Using the Setup Utility program
Viewing and changing settings
Power-On Password
Password considerations
Administrator Password
Hard Disk Password
Enabling or disabling a device
Erasing lost or forgotten passwords clearing Cmos
Selecting a startup device
Enabling ErP compliance mode
Selecting a temporary startup device
Selecting or changing the startup device sequence
Exiting the Setup Utility program
ThinkCentre User Guide
Updating flashing the Bios from a disc
Using system programs
Updating system programs
Recovering from a POST/BIOS update failure
Updating flashing the Bios from your operating system
Click Download Drivers & Software Click Use Quick Path
Keeping your computer current
Preventing problems
Getting the latest device drivers for your computer
Updating your operating system
Basics
Using System Update
Computer
Cleaning your computer
Keyboard
Optical mouse
Cleaning a glass-screen surface
Good maintenance practices
Moving your computer
Preventing problems
ThinkCentre User Guide
Basic troubleshooting
Troubleshooting and diagnostics
Troubleshooting
Troubleshooting procedure
No audio in Windows
Audio problems
Sound comes from one external speaker only
CD problems
No audio in DOS applications or games
CD or DVD does not work
DVD problems
Black screen instead of DVD video
No audio or intermittent audio while playing DVD movie
DVD movie will not play
Playback is very slow or choppy
Invalid disc or no disc found message
Keyboard, mouse, or pointing device problems
Intermittent problems
All or some keys on the keyboard do not work
Mouse or pointing device does not work
Wireless keyboard does not work
Pointer on the screen does not move smoothly with the mouse
Fingerprint reader does not work
Wrong characters appear on the screen
Monitor problems
Image is discolored
Image appears to be flickering
Ethernet problems
Networking problems
Your computer cannot connect to the network
Click Start Control Panel Click Hardware and Sound
Wake on LAN feature is not working
Wireless LAN problem
Adapter stops working for no apparent reason
Wireless WAN problem
Option problems
Bluetooth problem
An option that was just installed does not work
Click Disk Cleanup
Performance and lockup problems
An option that previously worked does not work now
Insufficient free hard disk drive space
Insufficient memory
Excessive number of fragmented files
Serial port problems
Printer problems
Software does not work as expected
Software problems
Diagnostic programs
USB problems
Lenovo Solution Center
Running the diagnostic program from a diagnostic disc
Creating a diagnostic disc
Lenovo ThinkVantage Toolbox
PC-Doctor for DOS
ThinkCentre User Guide
Getting information, help, and service
Using the documentation and diagnostic programs
Help and service
Calling for service
Lenovo Support Web site
Purchasing additional services
Using other services
ThinkCentre User Guide
111
Appendix A. Notices
Trademarks
Export classification notice
Appendix B. Regulatory information
Television output notice
Electronic emissions notices
Industry Canada Class B emission compliance statement
Additional regulatory information
ThinkCentre User Guide
Important Weee information
Appendix C. Weee and recycling information
Recycling information
117
Recycling information for Brazil
Battery recycling information for Taiwan
Battery recycling information for the European Union
ThinkCentre User Guide
Ukraine RoHS
China RoHS Turkish RoHS
121
India RoHS
123
Index
Keyboard, replacing Lenovo Solution Center 104
125
ThinkCentre User Guide
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