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Lenovo 3484JMU manual Note For additional help, press the F1 key, ThinkCentre User Guide

Models: 3484JMU

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4. Remove the diagnostic disc from the optical drive when you complete the diagnostic process.

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Lenovo 3484JMU manual Note For additional help, press the F1 key, ThinkCentre User Guide

Contents

ThinkCentre User Guide Machine Types 3484, 3485, andThird Edition September Copyright Lenovo Chapter 2. Using your computer ContentsImportant safety information Chapter 5. Installing or replacingChapter 9. Preventing problems Chapter 6. Recovery informationChapter 7. Using the Setup Utility Chapter 10. Troubleshooting andAppendix D. Restriction of Hazardous Substances Directive RoHS Appendix C. WEEE and recycling informationIndex iv ThinkCentre User Guide Static electricity prevention Important safety informationService and upgrades Hazardous moving parts. Keep fingers and other body parts awayPower cords and power adapters Extension cords and related devicesExternal devices Plugs and outletsHeat and product ventilation Modem safety information Operating environmentLaser compliance statement Power supply statementCleaning and maintenance DANGERx ThinkCentre User Guide Microprocessor FeaturesChapter 1. Product overview MemorySystem management features ConnectivitySecurity features Input/Output I/O featuresPower supply Preinstalled software programsLinux Microsoft Windows XP Professional SP Microsoft Windows 7 operating systemMicrosoft Windows 8 operating system 4 ThinkCentre User GuideAccessing Lenovo programs on the Windows 7 operating system SpecificationsLenovo programs Table 1. Programs in the Lenovo ThinkVantage Tools program Accessing Lenovo programs from the Lenovo ThinkVantage Tools programAccessing Lenovo programs from Control Panel Table 2. Programs in Control PanelCommunications Utility Accessing Lenovo programs on the Windows 8 operating systemAn introduction to Lenovo programs Fingerprint SoftwarePassword Manager Lenovo SettingsLenovo Solution Center Power ManagerLocations System UpdateView Management Utility USB connector USB port Headphone connector Microphone connector Figure 1. Front connector, control, and indicator locationsHard disk drive activity indicator Power indicator Power switch USB connector USB portConnector Locating connectors on the rear of your computerFigure 2. Rear connector locations DescriptionDescription Locating componentsConnector Figure 3. Component locationsLocating parts on the system board Figure 4. System board part locationsLocating internal drives Figure 5. Drive bay locationsThe following is a sample of the machine type and model label Machine type and model labelFigure 6. Machine type and model label 16 ThinkCentre User Guide Accessing Control Panel on the Windows 8 operating system Chapter 2. Using your computerFrequently asked questions Where are my recovery discs?Using the blue ThinkVantage button Using the keyboardUsing Windows shortcut keys Using a fingerprint readerSetting the volume from the desktop Using the wheel mouseAdjusting audio Adding the volume icon to the taskbar2. In the Sound section, click Adjust system volume Setting the volume from Control PanelUsing CDs and DVDs Handling and storing CD and DVD mediaPlaying a CD or DVD Recording a CD or DVD22 ThinkCentre User Guide Arranging your workspace Accessibility and comfortChapter 3. You and your computer ComfortAir circulation Glare and lightingElectrical outlets and cable lengths Registering your computer Voltage-selection switchMoving your computer to another country or region Replacement power cords For power cord information and part numbers, go toSecurity features Chapter 4. SecurityLocking the computer cover Figure 7. Installing a padlockAttaching an integrated cable lock Using passwordsBIOS passwords Figure 8. Integrated cable lockUsing and understanding firewalls Windows passwordsConfiguring the fingerprint reader Protecting data against virusesChapter 4. Security 32 ThinkCentre User Guide Installing external options Chapter 5. Installing or replacing hardwareInstalling or replacing hardware Handling static-sensitive devicesRemoving the computer cover Removing and reinstalling the front bezel Installing or replacing a PCI card What to do nextFigure 12. Removing the screw that secures the PCI card latch as shown to Figure 14. Installing a PCI card Installing or replacing a memory moduleWhat to do next Figure 16. Opening the retaining clips Figure 15. Removing a memory module40 ThinkCentre User Guide Figure 17. Installing a memory module Replacing the batteryWhat to do next Figure 19. Installing a new battery Replacing the primary hard disk driveFigure 18. Removing the old battery What to do nextFigure 20. Removing the primary hard disk drive Figure 22. Connecting a SATA hard disk drive Replacing the optical driveFigure 21. Installing the hard disk drive What to do nextFigure 23. Removing the optical drive What to do next Figure 24. Installing the optical driveFigure 25. Connecting the optical drive 46 ThinkCentre User GuideReplacing the power supply assembly Hazardous moving parts. Keep fingers and other body parts awayFigure 26. Removing the screws for the power supply assembly Replacing the heat sink and fan assemblyWhat to do next Figure 27. Removing the heat sink and fan assembly What to do next Replacing the microprocessor50 ThinkCentre User Guide 5. Lift the small handle to access the microprocessorFigure 28. Accessing the microprocessor and open the retainer13. Reconnect all cables that were disconnected from the system board Figure 31. Removing the front audio and USB assembly Replacing the front audio and USB assemblyWhat to do next Removing the WiFi adapter card Replacing the WiFi unitsWhat to do next Removing the WiFi card module Installing the WiFi units Figure 36. Installing the WiFi card module What to do next Figure 37. Installing the WiFi antenna cablesFigure 38. Installing the WiFi adapter card 58 ThinkCentre User GuideRemoving the rear WiFi antenna Installing or removing the rear WiFi antennaInstalling the rear WiFi antenna What to do nextInstalling the front WiFi antenna Installing or removing the front WiFi antennaWhat to do next What to do next Figure 42. Installing the front WiFi antennaFigure 41. Peeling off the paper that protects the stickers Replacing the keyboard or mouse Removing the front WiFi antennaWhat to do next Figure 44. Connecting the USB keyboard or mouse Completing the parts replacementWhat to do next Obtaining device drivers Figure 45. Reinstalling the computer coverRecovery information for the Windows 7 operating system Chapter 6. Recovery informationCreating and using recovery media Using recovery media Performing backup and recovery operationsCreating recovery media Performing a backup operationPerforming a recovery operation Using the Rescue and Recovery workspace3. Click the Restore your system from a backup icon Using a rescue medium Creating and using a rescue mediumCreating a rescue medium Reinstalling preinstalled applications Reinstalling preinstalled applications and device driversReinstalling preinstalled device drivers Solving recovery problems Reinstalling software programsReinstalling device drivers 70 ThinkCentre User GuideRefreshing your computer Recovery information for the Windows 8 operating systemResetting your computer to the factory default settings Advanced startup options72 ThinkCentre User Guide Viewing and changing settings Chapter 7. Using the Setup Utility programStarting the Setup Utility program Using passwordsAdministrator Password Password considerationsPower-On Password Hard Disk PasswordUSB Setup Erasing lost or forgotten passwords clearing CMOSEnabling or disabling a device SATA ControllerSelecting a temporary startup device Enabling ErP compliance modeSelecting a startup device Selecting or changing the startup device sequenceExiting the Setup Utility program 78 ThinkCentre User Guide Updating flashing the BIOS from a disc Using system programsChapter 8. Updating system programs Recovering from a POST/BIOS update failure Updating flashing the BIOS from your operating system2. Click Download Drivers & Software 3. Click Use Quick Path Getting the latest device drivers for your computer Chapter 9. Preventing problemsKeeping your computer current Updating your operating systemCleaning and maintenance Using System UpdateBasics “Basics” on page “Cleaning your computer” on page “Computer” on pageComputer Cleaning your computerCleaning a flat-panel monitor surface KeyboardCleaning a glass-screen surface Good maintenance practicesMoving your computer 5. Disconnect communication cables, such as modem or network cables, from the outlets first, and then disconnect the other ends from the computer 86 ThinkCentre User Guide Chapter 10. Troubleshooting and diagnostics Basic troubleshootingTroubleshooting procedure TroubleshootingAudio problems No audio in WindowsSound comes from one external speaker only CD problemsNo audio in DOS applications or games A CD or DVD does not work DVD problemsBlack screen instead of DVD video Playback is very slow or choppy DVD movie will not playNo audio or intermittent audio while playing DVD movie Invalid disc or no disc found messageAll or some keys on the keyboard do not work Intermittent problemsKeyboard, mouse, or pointing device problems 1. Click Start Control Panel 2. Click Hardware and SoundThe pointer on the screen does not move smoothly with the mouse The wireless keyboard does not workThe mouse or pointing device does not work The fingerprint reader does not workMonitor problems Wrong characters appear on the screenThe image is discolored The image appears to be flickering96 ThinkCentre User Guide Your computer cannot connect to the network Networking problemsEthernet problems 2. Click Hardware and SoundThe Wake on LAN feature is not working A wireless LAN problemThe adapter stops working for no apparent reason Bluetooth problem Option problemsA wireless WAN problem An option that was just installed does not workAn option that previously worked does not work now Performance and lockup problems3. Click Disk Cleanup Insufficient free hard disk drive space6. In the Programs and Features area, click the Clean up button 2. Click Programs 3. Click Turn Windows features on or off3. Click Disk Cleanup 4. Click Clean up system files Excessive number of fragmented filesSerial port problems Printer problems102 ThinkCentre User Guide When using a sort feature, dates do not sort in the correct order Software problemsSoftware does not work as expected Lenovo Solution Center USB problemsDiagnostic programs 104 ThinkCentre User GuideLenovo ThinkVantage Toolbox Creating a diagnostic discRunning the diagnostic program from a diagnostic disc PC-Doctor for DOSNote For additional help, press the F1 key 106 ThinkCentre User GuideInformation resources Chapter 11. Getting information, help, and serviceSafety and Warranty Lenovo ThinkVantage ToolsCalling for service Help and serviceUsing the documentation and diagnostic programs Lenovo Support Web siteUsing other services Purchasing additional services110 ThinkCentre User Guide Lenovo United States, Inc 1009 Think Place - Building One Appendix A. NoticesMorrisville, NC U.S.A Attention Lenovo Director of Licensing Trademarks Television output notice Appendix B. Regulatory informationExport classification notice Electronic emissions noticesGerman Class B compliance statement Deutschsprachiger EU Hinweis Industry Canada Class B emission compliance statementDeutschland Korea Class B compliance statement Japanese VCCI Class B statement Lenovo product service information for TaiwanAdditional regulatory information Keyboard and mouse compliance statement for Taiwan116 ThinkCentre User Guide Important WEEE information Appendix C. WEEE and recycling informationRecycling information Declarações de Reciclagem no Brasil Battery recycling information for TaiwanRecycling information for Brazil Descarte de um Produto Lenovo Fora de UsoBattery recycling information for the European Union Appendix C. WEEE and recycling information120 ThinkCentre User Guide China RoHS Turkish RoHS Appendix D. Restriction of Hazardous Substances Directive RoHSUkraine RoHS India RoHS RoHS compliant as per E-Waste Management & Handling RulesIndex features Power-On Passwordpasswords workspace, Rescue and RecoveryPage 126 ThinkCentre User Guide