Manuals / Lenovo / Computer Equipment / Laptop

Lenovo 3484JMU manual

Models: 3484JMU

1 140

Page 137

system board connectors 13 locating parts 13 locations 13 memory module 39

temporary startup device 76
the BIOS, updating (flashing)	79–80
trademarks 112
troubleshooting, basic 87
troubleshooting, diagnostics	87

updating

(flashing) the BIOS 79 system programs 79

updating (flashing) the BIOS 80 USB connector 12

using

a rescue medium, creating and 68 diagnostic programs 108 documentation 108

other services 109 passwords 73 Setup Utility 73

VGA monitor connector 12 video subsystem 1

viewing and changing settings 73

warranty information 107

WiFi units, WiFi adapter card, WiFi card module, WiFi antenna cable, replacing 54

workspace, backup and recovery 67

125

Page 137

Image 137

Contents

Machine Types 3484, 3485, and ThinkCentre User GuideThird Edition September Copyright Lenovo Important safety information ContentsChapter 2. Using your computer Chapter 5. Installing or replacingChapter 7. Using the Setup Utility Chapter 6. Recovery informationChapter 9. Preventing problems Chapter 10. Troubleshooting andIndex Appendix C. WEEE and recycling informationAppendix D. Restriction of Hazardous Substances Directive RoHS iv ThinkCentre User Guide Service and upgrades Important safety informationStatic electricity prevention Hazardous moving parts. Keep fingers and other body parts awayExtension cords and related devices Power cords and power adaptersHeat and product ventilation Plugs and outletsExternal devices Operating environment Modem safety informationCleaning and maintenance Power supply statementLaser compliance statement DANGERx ThinkCentre User Guide Chapter 1. Product overview FeaturesMicroprocessor MemoryConnectivity System management featuresPower supply Input/Output I/O featuresSecurity features Preinstalled software programsMicrosoft Windows 8 operating system Microsoft Windows 7 operating systemLinux Microsoft Windows XP Professional SP 4 ThinkCentre User GuideLenovo programs SpecificationsAccessing Lenovo programs on the Windows 7 operating system Accessing Lenovo programs from Control Panel Accessing Lenovo programs from the Lenovo ThinkVantage Tools programTable 1. Programs in the Lenovo ThinkVantage Tools program Table 2. Programs in Control PanelAn introduction to Lenovo programs Accessing Lenovo programs on the Windows 8 operating systemCommunications Utility Fingerprint SoftwareLenovo Solution Center Lenovo SettingsPassword Manager Power ManagerView Management Utility System UpdateLocations Hard disk drive activity indicator Power indicator Power switch Figure 1. Front connector, control, and indicator locationsUSB connector USB port Headphone connector Microphone connector USB connector USB portFigure 2. Rear connector locations Locating connectors on the rear of your computerConnector DescriptionConnector Locating componentsDescription Figure 3. Component locationsFigure 4. System board part locations Locating parts on the system boardFigure 5. Drive bay locations Locating internal drivesFigure 6. Machine type and model label Machine type and model labelThe following is a sample of the machine type and model label 16 ThinkCentre User Guide Frequently asked questions Chapter 2. Using your computerAccessing Control Panel on the Windows 8 operating system Where are my recovery discs?Using Windows shortcut keys Using the keyboardUsing the blue ThinkVantage button Using a fingerprint readerAdjusting audio Using the wheel mouseSetting the volume from the desktop Adding the volume icon to the taskbarUsing CDs and DVDs Setting the volume from Control Panel2. In the Sound section, click Adjust system volume Handling and storing CD and DVD mediaRecording a CD or DVD Playing a CD or DVD22 ThinkCentre User Guide Chapter 3. You and your computer Accessibility and comfortArranging your workspace ComfortElectrical outlets and cable lengths Glare and lightingAir circulation Moving your computer to another country or region Voltage-selection switchRegistering your computer For power cord information and part numbers, go to Replacement power cordsChapter 4. Security Security featuresFigure 7. Installing a padlock Locking the computer coverBIOS passwords Using passwordsAttaching an integrated cable lock Figure 8. Integrated cable lockConfiguring the fingerprint reader Windows passwordsUsing and understanding firewalls Protecting data against virusesChapter 4. Security 32 ThinkCentre User Guide Installing or replacing hardware Chapter 5. Installing or replacing hardwareInstalling external options Handling static-sensitive devicesRemoving the computer cover Removing and reinstalling the front bezel What to do next Installing or replacing a PCI cardFigure 12. Removing the screw that secures the PCI card latch as shown to What to do next Installing or replacing a memory moduleFigure 14. Installing a PCI card 40 ThinkCentre User Guide Figure 15. Removing a memory moduleFigure 16. Opening the retaining clips What to do next Replacing the batteryFigure 17. Installing a memory module Figure 18. Removing the old battery Replacing the primary hard disk driveFigure 19. Installing a new battery What to do nextFigure 20. Removing the primary hard disk drive Figure 21. Installing the hard disk drive Replacing the optical driveFigure 22. Connecting a SATA hard disk drive What to do nextFigure 23. Removing the optical drive Figure 25. Connecting the optical drive Figure 24. Installing the optical driveWhat to do next 46 ThinkCentre User GuideHazardous moving parts. Keep fingers and other body parts away Replacing the power supply assemblyWhat to do next Replacing the heat sink and fan assemblyFigure 26. Removing the screws for the power supply assembly Figure 27. Removing the heat sink and fan assembly 50 ThinkCentre User Guide Replacing the microprocessorWhat to do next Figure 28. Accessing the microprocessor to access the microprocessor5. Lift the small handle and open the retainer13. Reconnect all cables that were disconnected from the system board What to do next Replacing the front audio and USB assemblyFigure 31. Removing the front audio and USB assembly What to do next Replacing the WiFi unitsRemoving the WiFi adapter card Removing the WiFi card module Installing the WiFi units Figure 36. Installing the WiFi card module Figure 38. Installing the WiFi adapter card Figure 37. Installing the WiFi antenna cablesWhat to do next 58 ThinkCentre User GuideInstalling the rear WiFi antenna Installing or removing the rear WiFi antennaRemoving the rear WiFi antenna What to do nextWhat to do next Installing or removing the front WiFi antennaInstalling the front WiFi antenna Figure 41. Peeling off the paper that protects the stickers Figure 42. Installing the front WiFi antennaWhat to do next What to do next Removing the front WiFi antennaReplacing the keyboard or mouse What to do next Completing the parts replacementFigure 44. Connecting the USB keyboard or mouse Figure 45. Reinstalling the computer cover Obtaining device driversCreating and using recovery media Chapter 6. Recovery informationRecovery information for the Windows 7 operating system Creating recovery media Performing backup and recovery operationsUsing recovery media Performing a backup operation3. Click the Restore your system from a backup icon Using the Rescue and Recovery workspacePerforming a recovery operation Creating a rescue medium Creating and using a rescue mediumUsing a rescue medium Reinstalling preinstalled device drivers Reinstalling preinstalled applications and device driversReinstalling preinstalled applications Reinstalling device drivers Reinstalling software programsSolving recovery problems 70 ThinkCentre User GuideResetting your computer to the factory default settings Recovery information for the Windows 8 operating systemRefreshing your computer Advanced startup options72 ThinkCentre User Guide Starting the Setup Utility program Chapter 7. Using the Setup Utility programViewing and changing settings Using passwordsPower-On Password Password considerationsAdministrator Password Hard Disk PasswordEnabling or disabling a device Erasing lost or forgotten passwords clearing CMOSUSB Setup SATA ControllerSelecting a startup device Enabling ErP compliance modeSelecting a temporary startup device Selecting or changing the startup device sequenceExiting the Setup Utility program 78 ThinkCentre User Guide Chapter 8. Updating system programs Using system programsUpdating flashing the BIOS from a disc 2. Click Download Drivers & Software 3. Click Use Quick Path Updating flashing the BIOS from your operating systemRecovering from a POST/BIOS update failure Keeping your computer current Chapter 9. Preventing problemsGetting the latest device drivers for your computer Updating your operating systemBasics Using System UpdateCleaning and maintenance “Basics” on page “Cleaning your computer” on page “Computer” on pageCleaning a flat-panel monitor surface Cleaning your computerComputer KeyboardMoving your computer Good maintenance practicesCleaning a glass-screen surface 5. Disconnect communication cables, such as modem or network cables, from the outlets first, and then disconnect the other ends from the computer 86 ThinkCentre User Guide Basic troubleshooting Chapter 10. Troubleshooting and diagnosticsTroubleshooting Troubleshooting procedureNo audio in Windows Audio problemsNo audio in DOS applications or games CD problemsSound comes from one external speaker only Black screen instead of DVD video DVD problemsA CD or DVD does not work No audio or intermittent audio while playing DVD movie DVD movie will not playPlayback is very slow or choppy Invalid disc or no disc found messageKeyboard, mouse, or pointing device problems Intermittent problemsAll or some keys on the keyboard do not work 1. Click Start Control Panel 2. Click Hardware and SoundThe mouse or pointing device does not work The wireless keyboard does not workThe pointer on the screen does not move smoothly with the mouse The fingerprint reader does not workWrong characters appear on the screen Monitor problems96 ThinkCentre User Guide The image appears to be flickeringThe image is discolored Ethernet problems Networking problemsYour computer cannot connect to the network 2. Click Hardware and SoundThe adapter stops working for no apparent reason A wireless LAN problemThe Wake on LAN feature is not working A wireless WAN problem Option problemsBluetooth problem An option that was just installed does not work3. Click Disk Cleanup Performance and lockup problemsAn option that previously worked does not work now Insufficient free hard disk drive space3. Click Disk Cleanup 4. Click Clean up system files 2. Click Programs 3. Click Turn Windows features on or off6. In the Programs and Features area, click the Clean up button Excessive number of fragmented files102 ThinkCentre User Guide Printer problemsSerial port problems Software does not work as expected Software problemsWhen using a sort feature, dates do not sort in the correct order Diagnostic programs USB problemsLenovo Solution Center 104 ThinkCentre User GuideRunning the diagnostic program from a diagnostic disc Creating a diagnostic discLenovo ThinkVantage Toolbox PC-Doctor for DOS106 ThinkCentre User Guide Note For additional help, press the F1 keySafety and Warranty Chapter 11. Getting information, help, and serviceInformation resources Lenovo ThinkVantage ToolsUsing the documentation and diagnostic programs Help and serviceCalling for service Lenovo Support Web sitePurchasing additional services Using other services110 ThinkCentre User Guide Morrisville, NC U.S.A Attention Lenovo Director of Licensing Appendix A. NoticesLenovo United States, Inc 1009 Think Place - Building One Trademarks Export classification notice Appendix B. Regulatory informationTelevision output notice Electronic emissions noticesDeutschland Industry Canada Class B emission compliance statementGerman Class B compliance statement Deutschsprachiger EU Hinweis Additional regulatory information Lenovo product service information for TaiwanKorea Class B compliance statement Japanese VCCI Class B statement Keyboard and mouse compliance statement for Taiwan116 ThinkCentre User Guide Recycling information Appendix C. WEEE and recycling informationImportant WEEE information Recycling information for Brazil Battery recycling information for TaiwanDeclarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de UsoAppendix C. WEEE and recycling information Battery recycling information for the European Union120 ThinkCentre User Guide Ukraine RoHS Appendix D. Restriction of Hazardous Substances Directive RoHSChina RoHS Turkish RoHS RoHS compliant as per E-Waste Management & Handling Rules India RoHSIndex passwords Power-On Passwordfeatures workspace, Rescue and RecoveryPage 126 ThinkCentre User Guide