ThinkCentre User Guide
Machine Types 3484, 3485, and
Third Edition September Copyright Lenovo
Chapter 2. Using your computer
Contents
Important safety information
Chapter 5. Installing or replacing
Chapter 9. Preventing problems
Chapter 6. Recovery information
Chapter 7. Using the Setup Utility
Chapter 10. Troubleshooting and
Appendix D. Restriction of Hazardous Substances Directive RoHS
Appendix C. WEEE and recycling information
Index
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Static electricity prevention
Important safety information
Service and upgrades
Hazardous moving parts. Keep fingers and other body parts away
Power cords and power adapters
Extension cords and related devices
External devices
Plugs and outlets
Heat and product ventilation
Modem safety information
Operating environment
Laser compliance statement
Power supply statement
Cleaning and maintenance
DANGER
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Microprocessor
Features
Chapter 1. Product overview
Memory
System management features
Connectivity
Security features
Input/Output I/O features
Power supply
Preinstalled software programs
Linux Microsoft Windows XP Professional SP
Microsoft Windows 7 operating system
Microsoft Windows 8 operating system
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Accessing Lenovo programs on the Windows 7 operating system
Specifications
Lenovo programs
Table 1. Programs in the Lenovo ThinkVantage Tools program
Accessing Lenovo programs from the Lenovo ThinkVantage Tools program
Accessing Lenovo programs from Control Panel
Table 2. Programs in Control Panel
Communications Utility
Accessing Lenovo programs on the Windows 8 operating system
An introduction to Lenovo programs
Fingerprint Software
Password Manager
Lenovo Settings
Lenovo Solution Center
Power Manager
Locations
System Update
View Management Utility
USB connector USB port Headphone connector Microphone connector
Figure 1. Front connector, control, and indicator locations
Hard disk drive activity indicator Power indicator Power switch
USB connector USB port
Connector
Locating connectors on the rear of your computer
Figure 2. Rear connector locations
Description
Description
Locating components
Connector
Figure 3. Component locations
Locating parts on the system board
Figure 4. System board part locations
Locating internal drives
Figure 5. Drive bay locations
The following is a sample of the machine type and model label
Machine type and model label
Figure 6. Machine type and model label
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Accessing Control Panel on the Windows 8 operating system
Chapter 2. Using your computer
Frequently asked questions
Where are my recovery discs?
Using the blue ThinkVantage button
Using the keyboard
Using Windows shortcut keys
Using a fingerprint reader
Setting the volume from the desktop
Using the wheel mouse
Adjusting audio
Adding the volume icon to the taskbar
2. In the Sound section, click Adjust system volume
Setting the volume from Control Panel
Using CDs and DVDs
Handling and storing CD and DVD media
Playing a CD or DVD
Recording a CD or DVD
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Arranging your workspace
Accessibility and comfort
Chapter 3. You and your computer
Comfort
Air circulation
Glare and lighting
Electrical outlets and cable lengths
Registering your computer
Voltage-selection switch
Moving your computer to another country or region
Replacement power cords
For power cord information and part numbers, go to
Security features
Chapter 4. Security
Locking the computer cover
Figure 7. Installing a padlock
Attaching an integrated cable lock
Using passwords
BIOS passwords
Figure 8. Integrated cable lock
Using and understanding firewalls
Windows passwords
Configuring the fingerprint reader
Protecting data against viruses
Chapter 4. Security
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Installing external options
Chapter 5. Installing or replacing hardware
Installing or replacing hardware
Handling static-sensitive devices
Removing the computer cover
Removing and reinstalling the front bezel
Installing or replacing a PCI card
What to do next
Figure 12. Removing the screw that secures the PCI card latch
as shown to
Figure 14. Installing a PCI card
Installing or replacing a memory module
What to do next
Figure 16. Opening the retaining clips
Figure 15. Removing a memory module
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Figure 17. Installing a memory module
Replacing the battery
What to do next
Figure 19. Installing a new battery
Replacing the primary hard disk drive
Figure 18. Removing the old battery
What to do next
Figure 20. Removing the primary hard disk drive
Figure 22. Connecting a SATA hard disk drive
Replacing the optical drive
Figure 21. Installing the hard disk drive
What to do next
Figure 23. Removing the optical drive
What to do next
Figure 24. Installing the optical drive
Figure 25. Connecting the optical drive
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Replacing the power supply assembly
Hazardous moving parts. Keep fingers and other body parts away
Figure 26. Removing the screws for the power supply assembly
Replacing the heat sink and fan assembly
What to do next
Figure 27. Removing the heat sink and fan assembly
What to do next
Replacing the microprocessor
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5. Lift the small handle
to access the microprocessor
Figure 28. Accessing the microprocessor
and open the retainer
13. Reconnect all cables that were disconnected from the system board
Figure 31. Removing the front audio and USB assembly
Replacing the front audio and USB assembly
What to do next
Removing the WiFi adapter card
Replacing the WiFi units
What to do next
Removing the WiFi card module
Installing the WiFi units
Figure 36. Installing the WiFi card module
What to do next
Figure 37. Installing the WiFi antenna cables
Figure 38. Installing the WiFi adapter card
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Removing the rear WiFi antenna
Installing or removing the rear WiFi antenna
Installing the rear WiFi antenna
What to do next
Installing the front WiFi antenna
Installing or removing the front WiFi antenna
What to do next
What to do next
Figure 42. Installing the front WiFi antenna
Figure 41. Peeling off the paper that protects the stickers
Replacing the keyboard or mouse
Removing the front WiFi antenna
What to do next
Figure 44. Connecting the USB keyboard or mouse
Completing the parts replacement
What to do next
Obtaining device drivers
Figure 45. Reinstalling the computer cover
Recovery information for the Windows 7 operating system
Chapter 6. Recovery information
Creating and using recovery media
Using recovery media
Performing backup and recovery operations
Creating recovery media
Performing a backup operation
Performing a recovery operation
Using the Rescue and Recovery workspace
3. Click the Restore your system from a backup icon
Using a rescue medium
Creating and using a rescue medium
Creating a rescue medium
Reinstalling preinstalled applications
Reinstalling preinstalled applications and device drivers
Reinstalling preinstalled device drivers
Solving recovery problems
Reinstalling software programs
Reinstalling device drivers
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Refreshing your computer
Recovery information for the Windows 8 operating system
Resetting your computer to the factory default settings
Advanced startup options
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Viewing and changing settings
Chapter 7. Using the Setup Utility program
Starting the Setup Utility program
Using passwords
Administrator Password
Password considerations
Power-On Password
Hard Disk Password
USB Setup
Erasing lost or forgotten passwords clearing CMOS
Enabling or disabling a device
SATA Controller
Selecting a temporary startup device
Enabling ErP compliance mode
Selecting a startup device
Selecting or changing the startup device sequence
Exiting the Setup Utility program
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Updating flashing the BIOS from a disc
Using system programs
Chapter 8. Updating system programs
Recovering from a POST/BIOS update failure
Updating flashing the BIOS from your operating system
2. Click Download Drivers & Software 3. Click Use Quick Path
Getting the latest device drivers for your computer
Chapter 9. Preventing problems
Keeping your computer current
Updating your operating system
Cleaning and maintenance
Using System Update
Basics
“Basics” on page “Cleaning your computer” on page “Computer” on page
Computer
Cleaning your computer
Cleaning a flat-panel monitor surface
Keyboard
Cleaning a glass-screen surface
Good maintenance practices
Moving your computer
5. Disconnect communication cables, such as modem or network cables, from the outlets first, and then disconnect the other ends from the computer
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Chapter 10. Troubleshooting and diagnostics
Basic troubleshooting
Troubleshooting procedure
Troubleshooting
Audio problems
No audio in Windows
Sound comes from one external speaker only
CD problems
No audio in DOS applications or games
A CD or DVD does not work
DVD problems
Black screen instead of DVD video
Playback is very slow or choppy
DVD movie will not play
No audio or intermittent audio while playing DVD movie
Invalid disc or no disc found message
All or some keys on the keyboard do not work
Intermittent problems
Keyboard, mouse, or pointing device problems
1. Click Start Control Panel 2. Click Hardware and Sound
The pointer on the screen does not move smoothly with the mouse
The wireless keyboard does not work
The mouse or pointing device does not work
The fingerprint reader does not work
Monitor problems
Wrong characters appear on the screen
The image is discolored
The image appears to be flickering
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Your computer cannot connect to the network
Networking problems
Ethernet problems
2. Click Hardware and Sound
The Wake on LAN feature is not working
A wireless LAN problem
The adapter stops working for no apparent reason
Bluetooth problem
Option problems
A wireless WAN problem
An option that was just installed does not work
An option that previously worked does not work now
Performance and lockup problems
3. Click Disk Cleanup
Insufficient free hard disk drive space
6. In the Programs and Features area, click the Clean up button
2. Click Programs 3. Click Turn Windows features on or off
3. Click Disk Cleanup 4. Click Clean up system files
Excessive number of fragmented files
Serial port problems
Printer problems
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When using a sort feature, dates do not sort in the correct order
Software problems
Software does not work as expected
Lenovo Solution Center
USB problems
Diagnostic programs
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Lenovo ThinkVantage Toolbox
Creating a diagnostic disc
Running the diagnostic program from a diagnostic disc
PC-Doctor for DOS
Note For additional help, press the F1 key
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Information resources
Chapter 11. Getting information, help, and service
Safety and Warranty
Lenovo ThinkVantage Tools
Calling for service
Help and service
Using the documentation and diagnostic programs
Lenovo Support Web site
Using other services
Purchasing additional services
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Lenovo United States, Inc 1009 Think Place - Building One
Appendix A. Notices
Morrisville, NC U.S.A Attention Lenovo Director of Licensing
Trademarks
Television output notice
Appendix B. Regulatory information
Export classification notice
Electronic emissions notices
German Class B compliance statement Deutschsprachiger EU Hinweis
Industry Canada Class B emission compliance statement
Deutschland
Korea Class B compliance statement Japanese VCCI Class B statement
Lenovo product service information for Taiwan
Additional regulatory information
Keyboard and mouse compliance statement for Taiwan
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Important WEEE information
Appendix C. WEEE and recycling information
Recycling information
Declarações de Reciclagem no Brasil
Battery recycling information for Taiwan
Recycling information for Brazil
Descarte de um Produto Lenovo Fora de Uso
Battery recycling information for the European Union
Appendix C. WEEE and recycling information
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China RoHS Turkish RoHS
Appendix D. Restriction of Hazardous Substances Directive RoHS
Ukraine RoHS
India RoHS
RoHS compliant as per E-Waste Management & Handling Rules
Index
features
Power-On Password
passwords
workspace, Rescue and Recovery
Page
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