Manuals / Lenovo / Computer Equipment / Laptop

Lenovo 3484JMU manual

Models: 3484JMU

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5.Disconnect communication cables, such as modem or network cables, from the outlets first, and then disconnect the other ends from the computer.

6.Note where any remaining cables are attached to the computer; then, remove them.

7.If you saved the original shipping cartons and packing materials, use them to pack the units. If you are using different cartons, cushion the units to avoid damage.

Chapter 9. Preventing problems

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Contents

Machine Types 3484, 3485, and ThinkCentre User GuideThird Edition September Copyright Lenovo Important safety information ContentsChapter 2. Using your computer Chapter 5. Installing or replacingChapter 7. Using the Setup Utility Chapter 6. Recovery informationChapter 9. Preventing problems Chapter 10. Troubleshooting andAppendix D. Restriction of Hazardous Substances Directive RoHS Appendix C. WEEE and recycling informationIndex iv ThinkCentre User Guide Service and upgrades Important safety informationStatic electricity prevention Hazardous moving parts. Keep fingers and other body parts awayExtension cords and related devices Power cords and power adaptersExternal devices Plugs and outletsHeat and product ventilation Operating environment Modem safety informationCleaning and maintenance Power supply statementLaser compliance statement DANGERx ThinkCentre User Guide Chapter 1. Product overview FeaturesMicroprocessor MemoryConnectivity System management featuresPower supply Input/Output I/O featuresSecurity features Preinstalled software programsMicrosoft Windows 8 operating system Microsoft Windows 7 operating systemLinux Microsoft Windows XP Professional SP 4 ThinkCentre User GuideAccessing Lenovo programs on the Windows 7 operating system SpecificationsLenovo programs Accessing Lenovo programs from Control Panel Accessing Lenovo programs from the Lenovo ThinkVantage Tools programTable 1. Programs in the Lenovo ThinkVantage Tools program Table 2. Programs in Control PanelAn introduction to Lenovo programs Accessing Lenovo programs on the Windows 8 operating systemCommunications Utility Fingerprint SoftwareLenovo Solution Center Lenovo SettingsPassword Manager Power ManagerLocations System UpdateView Management Utility Hard disk drive activity indicator Power indicator Power switch Figure 1. Front connector, control, and indicator locationsUSB connector USB port Headphone connector Microphone connector USB connector USB portFigure 2. Rear connector locations Locating connectors on the rear of your computerConnector DescriptionConnector Locating componentsDescription Figure 3. Component locationsFigure 4. System board part locations Locating parts on the system boardFigure 5. Drive bay locations Locating internal drivesThe following is a sample of the machine type and model label Machine type and model labelFigure 6. Machine type and model label 16 ThinkCentre User Guide Frequently asked questions Chapter 2. Using your computerAccessing Control Panel on the Windows 8 operating system Where are my recovery discs?Using Windows shortcut keys Using the keyboardUsing the blue ThinkVantage button Using a fingerprint readerAdjusting audio Using the wheel mouseSetting the volume from the desktop Adding the volume icon to the taskbarUsing CDs and DVDs Setting the volume from Control Panel2. In the Sound section, click Adjust system volume Handling and storing CD and DVD mediaRecording a CD or DVD Playing a CD or DVD22 ThinkCentre User Guide Chapter 3. You and your computer Accessibility and comfortArranging your workspace ComfortAir circulation Glare and lightingElectrical outlets and cable lengths Registering your computer Voltage-selection switchMoving your computer to another country or region For power cord information and part numbers, go to Replacement power cordsChapter 4. Security Security featuresFigure 7. Installing a padlock Locking the computer coverBIOS passwords Using passwordsAttaching an integrated cable lock Figure 8. Integrated cable lockConfiguring the fingerprint reader Windows passwordsUsing and understanding firewalls Protecting data against virusesChapter 4. Security 32 ThinkCentre User Guide Installing or replacing hardware Chapter 5. Installing or replacing hardwareInstalling external options Handling static-sensitive devicesRemoving the computer cover Removing and reinstalling the front bezel What to do next Installing or replacing a PCI cardFigure 12. Removing the screw that secures the PCI card latch as shown to Figure 14. Installing a PCI card Installing or replacing a memory moduleWhat to do next Figure 16. Opening the retaining clips Figure 15. Removing a memory module40 ThinkCentre User Guide Figure 17. Installing a memory module Replacing the batteryWhat to do next Figure 18. Removing the old battery Replacing the primary hard disk driveFigure 19. Installing a new battery What to do nextFigure 20. Removing the primary hard disk drive Figure 21. Installing the hard disk drive Replacing the optical driveFigure 22. Connecting a SATA hard disk drive What to do nextFigure 23. Removing the optical drive Figure 25. Connecting the optical drive Figure 24. Installing the optical driveWhat to do next 46 ThinkCentre User GuideHazardous moving parts. Keep fingers and other body parts away Replacing the power supply assemblyFigure 26. Removing the screws for the power supply assembly Replacing the heat sink and fan assemblyWhat to do next Figure 27. Removing the heat sink and fan assembly What to do next Replacing the microprocessor50 ThinkCentre User Guide Figure 28. Accessing the microprocessor to access the microprocessor5. Lift the small handle and open the retainer13. Reconnect all cables that were disconnected from the system board Figure 31. Removing the front audio and USB assembly Replacing the front audio and USB assemblyWhat to do next Removing the WiFi adapter card Replacing the WiFi unitsWhat to do next Removing the WiFi card module Installing the WiFi units Figure 36. Installing the WiFi card module Figure 38. Installing the WiFi adapter card Figure 37. Installing the WiFi antenna cablesWhat to do next 58 ThinkCentre User GuideInstalling the rear WiFi antenna Installing or removing the rear WiFi antennaRemoving the rear WiFi antenna What to do nextInstalling the front WiFi antenna Installing or removing the front WiFi antennaWhat to do next What to do next Figure 42. Installing the front WiFi antennaFigure 41. Peeling off the paper that protects the stickers Replacing the keyboard or mouse Removing the front WiFi antennaWhat to do next Figure 44. Connecting the USB keyboard or mouse Completing the parts replacementWhat to do next Figure 45. Reinstalling the computer cover Obtaining device driversRecovery information for the Windows 7 operating system Chapter 6. Recovery informationCreating and using recovery media Creating recovery media Performing backup and recovery operationsUsing recovery media Performing a backup operationPerforming a recovery operation Using the Rescue and Recovery workspace3. Click the Restore your system from a backup icon Using a rescue medium Creating and using a rescue mediumCreating a rescue medium Reinstalling preinstalled applications Reinstalling preinstalled applications and device driversReinstalling preinstalled device drivers Reinstalling device drivers Reinstalling software programsSolving recovery problems 70 ThinkCentre User GuideResetting your computer to the factory default settings Recovery information for the Windows 8 operating systemRefreshing your computer Advanced startup options72 ThinkCentre User Guide Starting the Setup Utility program Chapter 7. Using the Setup Utility programViewing and changing settings Using passwordsPower-On Password Password considerationsAdministrator Password Hard Disk PasswordEnabling or disabling a device Erasing lost or forgotten passwords clearing CMOSUSB Setup SATA ControllerSelecting a temporary startup device Selecting a startup deviceSelecting or changing the startup device sequence Enabling ErP compliance modeExiting the Setup Utility program 78 ThinkCentre User Guide Updating flashing the BIOS from a disc Using system programsChapter 8. Updating system programs Recovering from a POST/BIOS update failure Updating flashing the BIOS from your operating system2. Click Download Drivers & Software 3. Click Use Quick Path Keeping your computer current Chapter 9. Preventing problemsGetting the latest device drivers for your computer Updating your operating systemBasics Using System UpdateCleaning and maintenance “Basics” on page “Cleaning your computer” on page “Computer” on pageCleaning a flat-panel monitor surface Cleaning your computerComputer KeyboardCleaning a glass-screen surface Good maintenance practicesMoving your computer 5. Disconnect communication cables, such as modem or network cables, from the outlets first, and then disconnect the other ends from the computer 86 ThinkCentre User Guide Basic troubleshooting Chapter 10. Troubleshooting and diagnosticsTroubleshooting Troubleshooting procedureNo audio in Windows Audio problemsSound comes from one external speaker only CD problemsNo audio in DOS applications or games A CD or DVD does not work DVD problemsBlack screen instead of DVD video No audio or intermittent audio while playing DVD movie DVD movie will not playPlayback is very slow or choppy Invalid disc or no disc found messageKeyboard, mouse, or pointing device problems Intermittent problemsAll or some keys on the keyboard do not work 1. Click Start Control Panel 2. Click Hardware and SoundThe mouse or pointing device does not work The wireless keyboard does not workThe pointer on the screen does not move smoothly with the mouse The fingerprint reader does not workWrong characters appear on the screen Monitor problemsThe image is discolored The image appears to be flickering96 ThinkCentre User Guide Ethernet problems Networking problemsYour computer cannot connect to the network 2. Click Hardware and SoundThe Wake on LAN feature is not working A wireless LAN problemThe adapter stops working for no apparent reason A wireless WAN problem Option problemsBluetooth problem An option that was just installed does not work3. Click Disk Cleanup Performance and lockup problemsAn option that previously worked does not work now Insufficient free hard disk drive space3. Click Disk Cleanup 4. Click Clean up system files 2. Click Programs 3. Click Turn Windows features on or off6. In the Programs and Features area, click the Clean up button Excessive number of fragmented filesSerial port problems Printer problems102 ThinkCentre User Guide When using a sort feature, dates do not sort in the correct order Software problemsSoftware does not work as expected Diagnostic programs USB problemsLenovo Solution Center 104 ThinkCentre User GuideRunning the diagnostic program from a diagnostic disc Creating a diagnostic discLenovo ThinkVantage Toolbox PC-Doctor for DOS106 ThinkCentre User Guide Note For additional help, press the F1 keySafety and Warranty Chapter 11. Getting information, help, and serviceInformation resources Lenovo ThinkVantage ToolsUsing the documentation and diagnostic programs Help and serviceCalling for service Lenovo Support Web sitePurchasing additional services Using other services110 ThinkCentre User Guide Lenovo United States, Inc 1009 Think Place - Building One Appendix A. NoticesMorrisville, NC U.S.A Attention Lenovo Director of Licensing Trademarks Export classification notice Appendix B. Regulatory informationTelevision output notice Electronic emissions noticesGerman Class B compliance statement Deutschsprachiger EU Hinweis Industry Canada Class B emission compliance statementDeutschland Additional regulatory information Lenovo product service information for TaiwanKorea Class B compliance statement Japanese VCCI Class B statement Keyboard and mouse compliance statement for Taiwan116 ThinkCentre User Guide Important WEEE information Appendix C. WEEE and recycling informationRecycling information Recycling information for Brazil Battery recycling information for TaiwanDeclarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de UsoAppendix C. WEEE and recycling information Battery recycling information for the European Union120 ThinkCentre User Guide China RoHS Turkish RoHS Appendix D. Restriction of Hazardous Substances Directive RoHSUkraine RoHS RoHS compliant as per E-Waste Management & Handling Rules India RoHSIndex passwords Power-On Passwordfeatures workspace, Rescue and RecoveryPage 126 ThinkCentre User Guide