Table 4. Abbreviated list of POST error codes (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

 

 

 

 

 

1962

A hard disk drive does not contain

1. Make sure that a startable

 

a valid boot sector.

 

 

operating system is installed.

 

 

 

 

 

2. Run the hard disk drive

 

 

 

diagnostic tests.

 

 

3.

Reseat the following

 

 

 

components:

 

 

 

a.

Hard disk drive

 

 

 

b. Hard disk drive backplane

 

 

 

 

cable or back plate cables

 

 

4.

Replace the following

 

 

 

components one at a time, in

 

 

 

the order shown, restarting the

 

 

 

server each time:

 

 

 

a. (Hot-swap models) Hard

 

 

 

 

disk drive cable

 

 

 

b.

Hard disk drive

 

 

 

c. Hard disk drive backplane

 

 

 

 

or back plate

 

 

 

d.

(Trained service technician

 

 

 

 

only) System board

 

 

 

 

 

5962

Internal CD/DVD drive

1.

Run the Configuration/Setup

 

configuration changed.

 

 

Utility program and load the

 

 

 

 

An expected CD or DVD drive was

 

default settings (see “Using the

 

 

Configuration/Setup Utility

 

not detected.

 

 

 

program” on page 34).

 

 

 

 

 

2.

Reseat the following

 

 

 

components:

 

 

 

a.

DVD drive cable

 

 

 

b.

DVD drive

 

 

3.

Replace the following

 

 

 

components one at a time, in

 

 

 

the order shown, restarting the

 

 

 

server each time:

 

 

 

a.

DVD drive cable

 

 

 

b.

DVD drive

 

 

 

c.

(Trained service technician

 

 

 

 

only) System board

 

 

 

 

 

Chapter 5. Solving problems 41

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Lenovo 6435, 6438, 6437, 6436 manual Abbreviated list of Post error codes
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6435, 6436, 6437, 6438 specifications

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